Patient Support Coordinator

1 week ago

Richmond, Australia easykind Full time

**About us**:
At easykind, we are at the forefront of healthcare, specialising in medicinal cannabis to provide compassionate and innovative solutions for patient care. As a rapidly growing start-up founded by patients, for patients, we are thrilled to welcome new members to our exceptional team.

We're a passionate, goal-driven team with the mission of providing a 5-star service whilst providing the most cost-effective solution to high quality plant based medicine in Australia. We don't want to be the everyday medical clinic, instead bringing relatability and friendliness mixed with a level of professionalism to simplify the process for our patients

**About the Role**:
This is a **full-time position located in Richmond**.

**Key Responsibilities**:

- Provide accurate information and support to patients, ensuring a positive experience.
- Work closely with our clinical team to address and resolve patient issues.
- Advocate for patient needs and preferences, aligning with easykind's values.
- Provide patients with a 5-star easykind experience by being detail-oriented, patient-focused, and transparent in expectation setting.

**What We're Looking For**:

- Proven experience in customer support or a similar role.
- Exceptional communication and problem-solving skills.
- Ability to handle sensitive information confidentially.
- Patience and a positive, empathetic attitude towards patients.
- Experience in a mental health or healthcare-related role is highly preferred, demonstrating an understanding of the unique needs and sensitivities of patients in these settings.

**What We Offer**:
- A fast-growing industry with huge potential. An inclusive and supportive work culture (it’s a pretty elite crew). Competitive salary and genuine career growth opportunities. Ongoing professional development and learning.
- At easykind, we believe diversity fuels innovation. We're committed to creating an inclusive environment where everyone - regardless of background, identity, or experience - feels valued and empowered. We celebrate differences and strive to build a team that reflects the patients we serve. If you're passionate about compassionate care and are ready to join a forward-thinking team, we can't wait to meet you_

  • Patient Support Coordinator

    2 weeks ago

    Richmond, Victoria, Australia easykind Full time $60,000 - $80,000 per year

    About us:At easykind, we are at the forefront of healthcare, specialising in medicinal cannabis to provide compassionate and innovative solutions for patient care. As a rapidly growing start-up founded by patients, for patients, we are thrilled to welcome new members to our exceptional team.We're a passionate, goal-driven team with the mission of providing a...

  • Patient Support Coordinator

    2 weeks ago

    Richmond, Australia easykind Full time

    **About us**: At Easykind, we are at the forefront of medical cannabis healthcare, offering compassionate and innovative solutions to patient care. As a rapidly growing startup built by patients for patients, we are excited to welcome new members to our superstar team. We're a young, goal-driven team with the mission of providing a 5 star service whilst...

  • Part-time Receptionist

    5 days ago

    Richmond, Australia Elucell Full time

    **Elucell: Aesthetic & Integrative Wellness Clinic** **Position: Part-Time Receptionist & Patient Coordinator** **Pay: $28.85 per hour - $34.21 per hour** **Location: Richmond, Melbourne** This role is a Part-Time position for 2 days in the clinic, inclusive of Receptionist, Front of House and Patient Coordination. On-site clinic days are Monday through...

  • Front Office Coordinator

    1 week ago

    Richmond, Australia Elevate Dental Full time

    **Love working with people?** **We're looking for a super-organised Front Office Coordinator | Patient Coordinator to join our team!** If you're someone who is organised, likes to interact with people and looking for a stable long-term position, this is for you! This is a longterm position. Your role in this position is to ensure the Front of House...

  • Support Coordinator

    2 weeks ago

    Richmond, Australia Support Agency Full time $60,000 - $80,000 per year

    About usSupport Agency provides Support Coordination and Allied Health Supports to participants facing an array of complexities, working collaboratively as a team, we are able to offer our participants holistic support to get the best outcomes for them. We are proudly person-centred and achieve goals by establishing the right supports to build participants...

  • Sales Associate Patient Coordinator

    2 weeks ago

    Richmond, Australia Elevate Dental Full time

    We're looking for a Sales Administrator | Front Office Coordinator to join our team! It is equal parts SALES, ADMIN and CUSTOMER SERVICE. If you're someone who is organised and likes to interact with people, this is for you! Your role in this position is to ensure the Front of House and Enquiries departments are run smoothly and efficiently and toe...

  • Patient Safety Coordinator

    7 days ago

    Richmond, Australia Mercy Health Australia Full time

    Employment Type: Fixed term full time **Salary**: Remuneration will commensurate with credentials, qualifications and experience Location: Richmond Support Services office, Melbourne. Travel to other sites (possibly interstate) will be a requirement of the role. Must be available to work on site a minimum of three days a week. Contact: Magdalena...

  • Patient Services Assistant

    1 week ago

    Richmond, Australia St John of God Health Care Full time

    **Welcome to St John of God Health Care** - St John of God Health Care is a leading health care provider, with private and public hospitals, home nursing and Social Outreach services throughout Australia. - As a Catholic, not-for-profit group, we invest in the communities we serve by updating and expanding our facilities and technology; expanding existing...

  • Endometriosis Nurse Coordinator

    2 weeks ago

    Richmond, Australia Epworth Healthcare Full time

    The role of the Endometriosis Nurse Coordinator (ENC) is to ensure the smooth care pathway for patients within Epworth HealthCare’s gynaecological services. Acting as a key liaison for the patient and their family and provide counselling, education and support throughout the patient journey, you will facilitate quality patient care and will contribute to...

  • Endometriosis Nurse Coordinator

    2 weeks ago

    Richmond, Australia Epworth Full time $90,000 - $120,000 per year

    Company DescriptionJob DescriptionBy overseeing and guiding patients through their treatment journey. Supporting the planning and coordination of care from diagnosis through to therapy. Coordinating of multidisciplinary treatment, peri-operative assessments and post-operative care. Contributing to multidisciplinary team meetings from a nursing perspective...