Head of

Full-time, permanent role
- (South Wharf CBD location) with flexible work options available
- Employer of Choice winner four years in a row

Melbourne Convention and Exhibition Centre (MCEC) is the home of unconventional. At MCEC we do things a little differently. We bring fresh ideas and imagination to every event. We happily turn concepts on their head to make each experience momentous.

We welcome events of all shapes and sizes, from board meetings and small celebrations through to conventions, gala dinners, exhibitions, and concerts. Our doors are open for events and moments that connect us - in person, virtual or hybrid, and everything in between.

Our city is our inspiration, located in the vibrant South Wharf precinct, just a stroll along the Yarra River. Melbourne is on show at MCEC - in the architecture and design, food and hospitality, AV technology, Customer Service, location, and views.

**About the role**

In late 2021 the Melbourne Convention & Exhibition Centre created it’s Lean Agile Centre of Excellence (LACE) to help drive it’s continued progressive journey to better ways of working across the organisation. Through coaching, facilitation and training, LACE supports optimisation of ways of working across the MCEC, to better define, track, and achieve outcomes. Ultimately, the purpose of LACE is to enable uplift in employee empowerment and customer centricity, cultivating and supporting optimised ways of working throughout MCEC. We are currently on the lookout for an experienced, adaptable, and culturally compatible individual as our Head of LACE to lead the LACE team and guide the MCEC through its next evolution on this exciting journey.

**About You**
- You are ready for your next challenge and want to turn the page on the next exciting chapter in your career
- You embody the agile values, principles & behaviours in everything you do
- Have a passion for leading coaching & developing people
- Have been successful in embedding ways of working in non-IT teams
- Understand agile frameworks to the point where you can explain why they shouldn’t be adopted in certain situations
- Can lean into the tough conversations at all levels of the organisation
- Have a knack for defining success and driving organisational change

**Key Accountabilities**
- Responsible for developing and accurately forecasting, monitoring, and meeting allocated budget
- Provide direction and support to the LACE team
- Inspire action through building organisational capability that can harness new ways of working
- Shape the future by contributing to setting a strategic direction that is responsive and resilient to changing and ambiguous environments.
- Create an environment that will encourage collaboration across the business.
- Build capability in the LACE team that will allow MCEC to successfully deliver on its strategic intent.
- Manage, motivate, and drive team performance
- Role model servant leadership principles, with an agile mindset, behaviours, and ways of working

**Qualifications, knowledge, and Experience**:
**Essential**
- Senior leadership experience.
- Previous experience leading Ways of Working change
- Familiarity and exposure to multiple teams and scaled Agile frameworks with an ability to be agnostic of agile frameworks when assessing the most valuable way forward in order to live the values and principles
- Proven experience in developing and maintaining strong organisational relationships & managing stakeholders
- Excellent communicator and demonstrated ability to collaborate and secure sponsorship and support from stakeholders
- Proven leadership and coaching of individuals/teams in new ways of working.
- Ability to lead through complexity and uncertainty and encourage an environment of psychological safety
- Excellent organisation skills with the ability to manage conflicting priorities and deadlines.

**Desirable**
- Experience in Design Thinking

**Working at MCEC**

At MCEC we encourage ideas and imagination and support our people to be inspirational. Whatever your role, we'll foster the development of skills, insights, and leadership. You'll be working in a Melbourne icon, with a welcoming and supportive team. And there are many other benefits - 14 weeks paid parental leave; flexible work options; purchased leave; employee discounts; onsite restaurants, cafes, and parking; and South Wharf and the city at our doorstep. We are diverse, inclusive, and collaborative.

Built on the banks of the Birrarung (Yarra River), Melbourne Convention and Exhibition Centre (MCEC) acknowledges the Traditional Owners of Narrm, the Boon Wurrung and Wurundjeri Woi Wurrung people of the Kulin nation. We pay our respects to their Elders past, present, and to Elders of all First Nations communities that visit MCEC.

We recognise the significance of the Birrarung to Traditional Owners as a life source and a meeting place and seek to honour a 40,000 year tradition of building community and exchanging ideas on these