Residential Manager

**Residential Manager**:

- Chatswood, NSW, Australia, 2067
- Drummoyne, NSW, Australia, 2047
- Northern Sydney, NSW, Australia, 2060

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- Permanent Full-Time
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**About the role**

**Residential Manager | Drummoyne**

As the Residential Manager, you will play a critical role in overseeing the daily operations of our Residential Aged Care Home - Minnamurra, ensuring the highest level of care and services for our residents. You’ll lead a team dedicated to improving the lives of those we care for, ensuring all operational and governance requirements are met, and fostering a resident-focused, positive work environment.

**Key Responsibilities**:

- **Leadership & Team Management**: Lead and support a team to provide exceptional care, foster staff development, and ensure workforce planning and management aligns with operational needs.
- **Financial Oversight**: Collaborate with the Regional Operations Manager (ROM) to develop and manage annual budgets, ensuring effective expenditure management while maintaining quality care standards.
- **Quality Assurance**: Ensure that the facility meets all accreditation, safety, and quality standards, and that the home’s physical environment and clinical practices comply with legislative and best practice standards.
- **Service Excellence**: Maximize operational efficiencies while delivering high-quality resident care, exceeding customer expectations, and managing stakeholder relationships effectively.
- **Compliance & Governance**: Ensure all regulatory requirements are met, including Aged Care Quality Standards, Work Health & Safety policies, and other relevant legislative frameworks.
- **Continuous Improvement**: Lead and implement improvement initiatives, from managing risk and change to optimizing processes and staff performance, while ensuring a safe and supportive work environment.

**Key Requirements**:

- **Essential Qualifications & Experience**:

- Bachelor’s degree in nursing or Allied Health (Postgraduate qualifications desirable)
- Minimum 5 years’ clinical experience, including senior operational management in aged care or health services
- Proven leadership in managing multidisciplinary teams in residential aged care (60-100+ beds)
- Strong experience in financial management, including budget development, implementation, and risk management
- **Core Competencies**:

- High-level analytical, problem-solving, and organizational skills
- Excellent communication, leadership, and relationship-building abilities
- Thorough understanding of Aged Care Funding Instrument and Australian Government Aged Care Subsidies
- Ability to lead within the governance framework and drive change in a challenging environment

**Why Join Us?**

At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with study assistance up to $3000 per year and access to learning and development programs and courses like LinkedIn Learning

**About Us**

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be - with people right at the centre.

**BaptistCare - Transforming lives by expressing the love of Christ.