Client Services Support Officer

4 days ago

Geelong, Australia Department of Justice and Community Safety Full time

**Utilise your customer service and technical expertise to ensure compliant, efficient, and client focussed delivery of prison services.**:

- **9 x Ongoing, Full-Time opportunities.**:

- **VPS Grade 2: $60,295 - $77,430 plus superannuation.**

The Department of Justice and Community Safety is seeking **9 x Client Services Support Officer's** to provide a critical role at Western Plains Correctional Centre.

**About the Business Unit**

Western Plains Correctional Centre is a modern, maximum-security prison focussed on rehabilitation, housing up to 1248 people in custody. Western Plains features multi-purpose infrastructure which is adaptable to the evolving needs of Corrections Victoria and the people in our care. Modern amenities include medical wards, a cultural centre, and vocational training facilities.

**About the Role**

The Client Services Support Officer applies their customer service and technical expertise to ensure the compliant, efficient, and client focussed delivery of prison services across their designated portfolio within multiple functional areas of the centre. Service areas include, mail, prisoner property, prisoner finance, gatehouse customer service, operational logistics, prisoner records and prison internal transport.

Client Services Support Officers will rotate through different service areas over a set period. This approach allows Officers to enhance their career development and broaden their understanding of all team deliverables, enabling them to better support Team Leaders and Supervisors while also providing opportunities for higher responsibilities.

Some of your duties will include:

- Prepare stock estimates, obtain quotes, and organise purchases to maintain stock levels for the prison stores and prisoner canteen, undertake regular stock-takes, maintain accurate records and maintain the shop in good order.
- Maintain prison archives; liaise with relevant staff and stakeholders to facilitate compliant document management systems.
- Coordinate and undertake regular deliveries of nominated items and persons across the prison via the internal transport system.

To learn more about this role before applying, please read the attached position description.

**About you**

To be successful in this role, you will have:

- Knowledge of relevant legislation, policies, procedures, guidelines and regulations.
- Well-developed computer literacy and/or knowledge of CV operating systems including
- E Justice, PIMS, Oracle.
- Demonstrated understanding of stores and warehousing operations.
- Demonstrated understanding of occupational health and safety practices.

**How to Apply**

**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

  • Client Services Officer

    2 days ago

    Geelong, Victoria, Australia Moore Australia Full time $60,000 - $90,000 per year

    Client Services Officer – Family Office (12-Month Parental Leave Contract)Moore Australia – Family Office DivisionFixed-Term | Full-TimeDo you thrive in a dynamic, client-focused environment where analytics, decision-making and advisory converge? Our Family Office is seeking an energetic and detail-oriented Client Services Officer to join our team and...

  • Client Services Officer

    1 week ago

    Geelong, Australia Findex Full time

    Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a part-time basis (22.5 hours per week). Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a...

  • Client Services Officer

    4 hours ago

    Geelong, Australia Findex Full time

    Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a part-time basis (22.5 hours per week). Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a...

  • Client Support Officer

    4 days ago

    Geelong, Australia Family Safety Victoria Full time

    Location: Geelong Job type: Part time Organisation: Family Safety Victoria **Salary**: $72,751 - $88,336 Occupation: Other Reference: VG/DFFH/FSV/601497 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection,...

  • After Hours On Call Officer

    1 week ago

    Geelong, Australia Gateways Support Services Full time

    **About the role**: After Hours On Call Officers handle incoming calls from Gateways team members who require support and guidance during their shifts across the accommodation, CAYS, and community services programs. This is a casual, weekend, work-from-home role however, you will be required to attend the office to collect the on-call...

  • After Hours On Call Officer

    3 days ago

    Geelong, Victoria, Australia Gateways Support Services Full time $60,000 - $80,000 per year

    About the role:After Hours On Call Officers handle incoming calls from Gateways team members who require support and guidance during their shifts across the accommodation, CAYS, and community services programs. This is a casual, weekend, work-from-home role however, you will be required to attend the office to collect the on-call phone. Job...

  • Client Service Officer

    4 weeks ago

    Geelong, Victoria, Australia Audika Australia Pty Full time

    Overview Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries. In Australia, Audika has over...

  • Client Service Officer

    4 weeks ago

    Geelong, Victoria, Australia Audika Australia Pty Full time

    OverviewAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries. In Australia, Audika has over 350...

  • Office Client Services Coordinator

    7 days ago

    Geelong, Australia Prestige Inhome Care Full time

    Full Time Permanent role - Hybrid - WFH & Office - Rewarding, fast paced, customer focussed work The Client Services Coordinator has the objective of delivering the most efficient and high-quality service to Prestige clients. **The purpose of the Client Services Coordinator is to**: - Ensure that new and existing client's care needs are met through timely...

  • Office Administrator

    2 days ago

    North Geelong, Australia Gateways Support Services Full time

    Full time opportunity available for parental leave contract - Work within a supportive and innovative environment - On-site parking and café available Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life. Our staff are made up of mountain bike riders,...