Trainee Case Manager

2 weeks ago

Newcastle, Australia HAYLO People Full time

Move into an industry that is focused on helping others and gain full training
- Newcastle CBD Based Role
- Permanent full-time opportunity with work-from-home flexibility

Use your skills in healthcare, nursing or medical customer service to transition into a Trainee Case Management role. Full training provided
- Move into an industry that is focused on helping others and gain full training
- Newcastle CBD Based Role
- Permanent full-time opportunity with work-from-home flexibility

Use your existing healthcare, nursing, aged care or medical customer service skills with your high levels of empathy to make a difference. With full training, transition into a Trainee Case Manager position supporting injured workers, guiding them through the recovery and return to work process.

HAYLO People are a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a trusted and well-known insurer who are seeking to expand their Workers Compensation Claims team. This is a great opportunity for those who are seeking to transition into an office-based role while utilising your knowledge of injuries.

This is a permanent full-time role with the flexibility to work from home up to 3 days after initial training within their office based in Newcastle CBD.

**Benefits**
- Salary: $70,000 - $75,000 + super + discounts & benefits
- Flexible hybrid working arrangements after training
- Onsite learning & development team with a structured career pathway

**The role**
- Support people who have been injured at work and guide all parties (injured worker, employee, etc) through each stage of the claims process
- Work with internal stakeholders to manage treatment approvals, return to work and injury management plans
- Manage weekly payments and provider invoices

**About you**
- To be successful in this role you should have a sound of injuries and possess a background in healthcare, nursing, allied health, aged care, medical receptionist etc.
- You are passionate about delivering a superb customer experience and enjoy working towards outcomes for all parties
- You have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances
- You are an organised person who demonstrates strong time management and prioritisation skill

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