Trainee Workers Compensation Claims Advisor

4 days ago

Newcastle, Australia HAYLO People Full time

Full Training provided
- Up to $83k package
- Hybrid Working and Great Benefits

Use your existing healthcare, nursing or allied health skills with your high levels of empathy to make a difference. With full training, transition into a Trainee Case Manager position supporting injured workers, guiding them through the recovery and return to work process.

HAYLO People is a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a trusted and well-known insurer who are seeking to expand their Workers Compensation Claims team. This is a great opportunity for those who are seeking to transition into an office-based role while utilising their knowledge of injuries.

This is a permanent full-time role with the flexibility of working 3 days in the office and 2 days from home.

**Benefits offered**:

- Salary: $77,000 - $83,000 package (Inclusive of Superannuation)
- Hybrid working: 3 days in the office and 2 days from home
- Full training is provided to set you up for success in the role
- Onsite learning & development team with a structured career pathway

***
**Key Responsibilities**:

- Proactively manage a portfolio of workers compensation claims in line with current company guidelines and legislative requirements to ensure a timely and cost effective resolution of your claims portfolio.
- Supporting people who have been injured at work and guiding all parties through the claims process
- Facilitating case conferences with nominating doctors with the goal of getting good return to work outcomes
- Working with internal stakeholders to manage treatment approvals, return to work and injury management plans
- Working collaboratively with Employers to determine suitable duties and effective return to work strategies.
- Manage weekly payments and provider invoices

***
**About you**:

- To be successful in this role you should have a sound of injuries and possess a background in healthcare, nursing, allied health
- You are passionate about delivering a superb customer experience and enjoy working towards outcomes for all parties
- You have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances
- You are an organised person who demonstrates strong time management skills

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