Guest Service Agent

16 hours ago

Tumbi Umbi, Australia Mingara Leisure Group Full time

Our brand new, independent hotel on the beautiful NSW Central Coast is not far away from opening We are looking for a team of people who can provide outstanding customer service by providing attentive and memorable experiences for hotel guests.

Our 5 storey, 86 room hotel sits within the iconic Mingara Recreation Club precinct. The hotel provides guests to the Central Coast with a contemporary hotel stay in a laid-back setting, enhanced by the colour and excitement of an array of dining, bars, events, lifestyle, and entertainment experiences.

Our hotel truly is extraordinary, we’re a values-based organisation with a vision to make a significant contribution to the quality of community life. Working for us you will be part of something bigger, you’ll be part of an organisation who thrives on contributing, connecting and making life great for our local community.

**A Great Opportunity**

Your energy and enthusiasm for creating a memorable customer experience will contribute to our great team of innovative, talented people who help each other succeed by:

- Providing a memorable guest experience from arrival, being the trusted advisor throughout their stay, and at the conclusion of their journey with us
- Looking for opportunities to go above and beyond throughout the reservation process and their stay with us, looking for opportunities to maximise their stay through upselling and providing recommendations of experiences they can enjoy at our destination
- Working collaboratively with the team and other departments to achieve positive guest outcomes
- Responding to questions, enquiries and challenges and look for opportunities to turn a negative guest experience in to a positive one
- Overseeing room booking and reservation platforms, respond to demand and look for opportunities to maximise occupancy

**What success looks like**

Our successful team will:

- Have experience working in a similar position, preferably within a hotel environment or similar
- Have exceptional customer service skills, a bright and bubbly personality is a must
- Have immaculate personal presentation
- Have advanced computer skills with confidence in learning new systems and programs quickly. Previous experience using a Property Management System would be advantageous.

**Why Life’s Great When You Work With Us**
- Permanent Part Time Employment - meaning guaranteed working hours every week
- Rosters Posted 4 Weeks in Advance - allowing you to plan what's happening well in advance
- Opportunities to grow your career with a leader in the industry
- 30% off Food in our Venue - even when you bring friends & family
- FREE Espresso Coffee & Soft Drink
- FREE Gym Membership
- Discounted swimming lessons
- Up to $1,500 in educational scholarships per year to progress your knowledge of our industry

  • Executive Housekeeper

    16 hours ago

    Tumbi Umbi, Australia Mingara Leisure Group Full time

    A rare opportunity exists to lead the housekeeping team at our brand new, independent hotel on the beautiful NSW Central Coast. We’re looking for a passionate, energetic, and experienced person, who will successfully lead our team through the hotels pre-opening to launch and beyond. We are looking for a natural leader who values a people-first approach,...

  • Housekeeping

    16 hours ago

    Tumbi Umbi, Australia Mingara Leisure Group Full time

    Our brand new, independent hotel on the beautiful NSW Central Coast is not far away from opening! We are looking for a team of people who can deliver a great guest experience by maintaining the cleanliness and presentation standards of our Hotel and rooms. Our 5 storey, 86 room hotel sits within the iconic Mingara Recreation Club precinct. The hotel...

  • Front Office All Rounder

    3 days ago

    Tumbi Umbi, Australia Mingara Leisure Group Full time

    Our brand new, independent hotel on the beautiful NSW Central Coast has opened! We are looking for people who can provide outstanding customer service by providing attentive and memorable experiences for hotel guests. Our 5 storey, 86 room hotel sits within the iconic Mingara Recreation Club precinct. The hotel provides guests to the Central Coast with a...

  • Venue Concierge

    4 days ago

    Tumbi Umbi, Australia Mingara Leisure Group Full time

    Want to be part of a reliable, progressive, safe and unified team working together to create memorable experiences for the local community? Your focus on venue safety and exceptional customer service would contribute to our great team of innovative, talented people who help each other succeed. You’ll build positive, constructive relationships with your...

  • Mingara Recreation Club Front of House Attendants

    18 hours ago

    Tumbi Umbi, Australia Mingara Leisure Group Full time

    **Great Opportunities - Expression of Interest** We’re always on the lookout for great people who are passionate about creating memorable guest experiences. As a Front of House Attendant, you’ll get the chance to showcase your customer service skills while learning and growing across our diverse teams. From pouring the perfect beer and shaking up...

  • Housekeeping Attendant/s

    1 week ago

    Tumbi Umbi NSW, Australia Mingara Leisure Group Full time $45,000 - $55,000 per year

    Our brand new, independent hotel on the beautiful NSW Central Coast is open We are looking for a team of people who can deliver a great guest experience by maintaining the cleanliness and presentation standards of our Hotel and rooms.Our 5 storey, 86 room hotel sits within the iconic Mingara Recreation Club precinct. The hotel provides guests to the Central...

  • Mingara Recreation Club

    6 days ago

    Tumbi Umbi NSW, Australia Mingara Leisure Group Full time $40,000 - $60,000 per year

    Great Opportunities – Expression of InterestWe're always on the lookout for great people who are passionate about creating memorable guest experiences. As a Front of House Attendant, you'll get the chance to showcase your customer service skills while learning and growing across our diverse teams. From pouring the perfect beer and shaking up cocktails, to...

  • Mingara Recreation Club

    4 days ago

    Tumbi Umbi NSW, Australia Mingara Leisure Group Full time

    If you're eager to develop outstanding customer service skills in a vibrant and supportive hospitality environment, this is an opportunity you won't want to miss.How does it sound to kickstart your working career with an award-winning local venue that delivers memorable experiences for our community every day? Mingara Recreation Club is on the lookout for...

  • Hadley's Restaurant Supervisor

    2 days ago

    Tumbi Vmbi, New South Wales, Australia Mingara Leisure Group Full time $80,000 - $120,000 per year

    A great opportunityIf you have a passion for leadership and hospitality then this is the role for you, this full-time opportunity will have you playing a key role in all restaurant operations. Working in a fast-paced environment you will coach and mentor a large diverse team to create memorable experiences for our customers.But wait, there's moreLife's GREAT...