Customer Service Representative

10 hours ago

Adelaide CBD, Australia HERTZ Full time

_Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team.To continue our success in the future of car rental, we’re looking for customer focused, high performing Vehicle Service Attendants to join our exceptional team. We provide the keys for you to drive your career_
- **What are the Perks?**_
- **Generous discounts on our brands**
**Employee Car Sales Program**
**Car Leasing Program**
**On-site Airport Parking**
**A focus on sustainability**
**Targeted charity partnerships**
**Key focus on wellbeing and safety**
**WGEA Certified workplace**_
- **About the Role?**

As a _Vehicle Service Attendant, _you will be responsible for ensuring the interior and exterior of rental vehicles is kept to a ready-to-rent standard for our valued customers. You will be based at our Adelaide Location, and you may be required to work at other SA stores within reasonable travel distance. In this role you will;Detail vehicles to the Hertz standard
Ensure that vehicles are in a road worthy condition through performing safety checks
Drive vehicles in a safe manner & adhere to all Hertz policies & procedures
Work efficiently and effectively in a fun team environment
Ensure work area is clean, safe and free of hazards
Assist customers as directed

**About You?**

To be successful in this position, our newest team member will have the following:Excellent communication skills and ability to work as a team player
Great attention to detail
Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
Ability to show reliability and autonomy within their work
Fully Vaccinated from COVID-19
A full and current AU driver’s licence with the ability to drive automatic vehicles

**About the Offer?**

In return for your hard work and dedication, you will be rewarded with:
**A competitive hourly rate & incentives**
**Opportunities for career growth and development**
**Full training and a company uniform**
**A supportive team environment**
**Leave loading & shift penalties applied to base hourly rates**
- Please note Police Background Checks will be completed as part of the Recruitment Process_

**Job Type**: Casual

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday
- Public holidays
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

Ability to commute/relocate:

- Adelaide CBD SA: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

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