Parts Interpreter Brighton Jaguar Land Rover

The team at Brighton Jaguar Land Rover prides itself on an exceptional culture and the staff excel at exhibiting strong values in regard to honesty, integrity, loyalty and teamwork. Our turnover of staff is significantly lower than industry standard.

We nurture a high performance culture to where all individuals succeed within the success of the team. We will ensure you have the tools and resources to succeed and achieve your personal and professional career goals.

Jaguar and Land Rover vehicles represent _modern luxury_. They are the creators of the world’s most desirable luxury vehicles for the most discerning of customers. All customer contact staff represent this brand philosophy in their dealings and the support for customer needs.

We are seeking a high-performing and energetic Spare Parts Interpreter to join our parts team. The position requires someone who is self-motivated, passionate and committed to delivering exceptional customer experiences.

**The Brighton JLR Experience**
- An attractive remuneration package including an uncapped commission structure;
- A competency based performance review program to assist with your career progression and development, factory training and other support systems
- Great team environment where your contributions are acknowledged and recognised
- Family and Friends Referral Program
- Professional Employee Assistance Program
- Work in excellent conditions with state-of-the-art facilities
- An employer that takes diversity & inclusion seriously
- Paid parental leave scheme

Remuneration & benefits offered will depend on experience and previous achievements.

Due to growth in our Parts Department, Brighton Jaguar Land Rover is searching for a talented and motivated individual to appoint as a Spare Parts Interpreter. Duties include a variety of roles, such as parts interpreting, parts delivery and store person duties.

This would suit a person looking to make a start in automotive parts or someone with some experience looking for a change. In house training and development will be offered on an ongoing basis.

**In this role you will**:

- Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
- Various responsibilities regarding warehouse and inventory management
- Working as part of a team to provide & maintain a high-level standard of customer service
- Liaise with customers to assist with Spare Parts and Accessories enquiries
- Dispatching of trade and internal deliveries, receiving & reconciling inbound goods and consignments

**To be considered for this role, you will have**:

- A basic understanding of a motor vehicle and an ability to learn basic technical concepts quickly
- Confident communication skills both over the phone, in person and in writing.
- High level of personal commitment and attention to detail
- Excellent verbal and written communication skills along with good numeracy skills
- Sound administrative, work-organization, and interpersonal skills
- A strong work ethic and an ability to work autonomously
- Customer focused attitude
- Current and valid driver’s license with good driving record
- Quick leaner and able to demonstrate initiative

**Preferred but not essential**
- Experience in a retail parts department with a general understanding of the wider automotive industry
- Experience working in the Motor Industry, Manufacturing or Service Sector in a similar role is preferred but not essential

**More about Brighton Jaguar Land Rover**

Brighton Jaguar Land Rover is owned by Autosports Group which is a large listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. What does that mean for you? It means that you will be joining a team (within a much bigger team) offering development opportunities and the chance to work alongside some of the best people working in our industry today. At Autosports Group, we value contribution, family and consideration. We warmly welcome people of all genders, backgrounds and situations to deliver what we call “The Difference” to our equally diverse customer base. For more information on our business and how we try to provide meaning and purpose for our people at work, please visit our website.

**More about the benefits**:

- Modern dealership and showroom facilities
- Respectful and supportive working culture
- Family and Friends Referral Program
- Metro location close to public transport
- Career development opportunities

Please note, criminal background checks may be required for this position