Group Head of Ecommerce

7 days ago

Sydney, Australia Marcs DL Support Office Full time

Our three brands are at the forefront of designer fashion, with a strong global presence and iconic heritage. We’re continuously growing and our ambition is huge - our brand essence isn’t complete without vibrant, collaborative and innovative people who share our values

We are looking for an experienced talent with commercial skills who can provide digital thought leadership and insights in order to lead the successful digital, transformational change across our three brands; sass and bide, Marcs and David Lawrence.

As the Group Head of Digital, you will be responsible for leading our digital, e-commerce, CRM, and Customer Care teams to drive significant opportunity to build revenue and broaden our impact through digital delivery.

Reporting to the Chief Operating Officer, your responsibilities include;
- Prepare, develop and lead digital transformation through an annual digital strategy, working with and through the brands and support teams, continuously improving the effectiveness and impact of the brands.
- Develop and execute digital campaigns, monitor and interpret analytic data, and optimize the functionality of our digital infrastructure and ecosystem.
- Lead resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with availability and business requirements.
- Lead end-to-end delivery digital projects, including technology delivery, and change management required to improve, implement and embed digital systems and processes.
- Ensure best practices and processes across the e-commerce team for the consistent delivery of projects in line with the digital strategy.
- Develop on-going plans for strategy delivery activities and manage any allocated resources to ensure that the team delivers to committed tasks.
- Research solutions and make recommendations for the improvement of systems and infrastructure.
- Champion ongoing cycle of website improvement to achieve optimal customer experience and online store performance.
- With Ecommerce Managers, manage the relationship and performance of all external partners related to and supporting on the implementation of the website platforms and ongoing maintenance and support (includes 3PL and delivery providers)
- Manage retention strategies to further engage the current customer base across the brands.
- Search out continuous improvement in customer relationship management and implement new systems and communications to deliver this, including process improvement to optimise customer experience.
- Deliver revenue budgets in line with business and brand expectations.

**About you**:

- Able to provide strategic advice to leadership teams and senior management on digital transformation and you will be expected to contribute to wider business initiatives and development activities at a senior level.
- You will be a visible leader and an excellent communicator and people manager, who can support and develop your team
- Passionate about the use of data and technology to deliver brand growth
- Excellent financial and business acumen
- Tertiary qualification in Digital Marketing, Marketing, E-commerce or similar an advantage
- Previous experience in an ecommerce and digital role at a senior or executive level

  • Head of Ecommerce

    2 weeks ago

    Sydney, Australia King Living Full time

    Lead the eCommerce growth & optimisation for a premium global Australian brand - Work in a collaborative, inclusive environment with a focus on innovation - Strategic leadership role with broad commercial impact **About the job** Since 1977, **King Living** has pioneered quality Australian design, continually pushing the boundaries of what furniture can...

  • Marketing Manager

    1 week ago

    Sydney, New South Wales, Australia Ecommerce Equation Full time $60,000 - $120,000 per year

    We're looking for a Marketing Manager to join the team for a up to 12-month Parental Leave contract. This role is perfect for a proactive, creative, and data-driven professional with 2-3+ years of experience in multi-channel marketing, lead generation, and campaign execution. You'll be a key member of the Marketing team, supporting the Head of Marketing to...

  • Ecommerce Manager

    2 weeks ago

    Sydney, Australia The Talent Mill Full time

    **Australian Designer Fashion** Our client is a growing Aus Designer group that has a trusted bank of brands that have delivered timeless styles for more than 40 years. We are looking for a dynamic eCommerce Manager to join them at an exciting time of expansion and growth. Reporting into the Group Head of eCommerce, you will be responsible for increasing...

  • Head of Ecommerce

    2 weeks ago

    Sydney, Australia iknowho Full time

    Lead strategy and implementation of ecomm and digital marketing - Help drive product category growth and new market expansion - Report to GM | Mentor a small team | Central location **Head of eCommerce & Digital | Permanent | 150-160k base** - Lead strategy and implementation of ecomm and digital marketing - Help drive product category growth and new market...

  • Ecommerce Director

    2 weeks ago

    Sydney, New South Wales, Australia Publicis Groupe ANZ Full time $120,000 - $180,000 per year

    The transformation you will experience.The purpose of the Ecommerce Director role is to oversee the growing marketplace ecommerce offering at Zenith across Australia and New Zealand. This role is accountable for the strategy and implementation of ecommerce initiatives on platforms/marketplaces such as Amazon, eBay, Citrus, Facebook, and Google. The role...

  • Head of Ecommerce Anz

    7 days ago

    Sydney, Australia Jivaro Full time

    Take ownership of eCommerce growth for this market leading Retail business - Reporting straight to C-Suite, leading a very high-performing, technical team - Highly strategic role, managing activity across ANZ A really exciting opportunity to join one of the most successful Fashion & Apparel brands in Australia, to drive strategic, international growth and...

  • Ecommerce Specialist

    4 days ago

    Sydney, Australia Omnicom Group Full time

    **E-Commerce Assistant** **Sydney** | **Full-Time, Permanent** **About Flywheel - Omnicom Group** **Flywheel** is a specialised digital commerce agency within **Omnicom Group.**Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time...

  • Marketing Manager @ Ecommerce Equation

    1 week ago

    Sydney, New South Wales, Australia Hatch Full time $60,000 - $120,000 per year

    This is a Marketing Manager (Parental Leave Contract) role with Ecommerce Equation Group based in Sydney, NSW, AUThis is your shot at joining one of the fastest-growing eComm education platforms in the game, not as a passive passenger, but as the navigator helping hundreds of founder-led brands achieve their scaling goals.About the jobWe're looking for a...

  • Ecommerce Manager

    6 days ago

    Sydney, Australia Sharp & Carter Full time

    Well loved Fashion Apparel Retailer going through extensive phase of Growth - Manage and own the online presence and trading performance of this iconic brand - $130-140k base + super | Manage and Lead the eCommerce team | Premium Brands Sharp & Carter are proud to partner with this leading Australian fashion retailer in the search for an experienced and...

  • Ecommerce Specialist

    2 weeks ago

    Sydney, Australia Sharp & Carter Full time

    Amazing leading Australian Automotive company. - $80 - $100K B+S | Perm | Baulkham Hills Office | Huge Growth Potential - Excellent Culture | Outstanding Senior Leaders | Lots of Training & Development **Overview** Reporting to the Head of Ecommerce, the Ecommerce Specialist is responsible for the design, development and implementation of the website...