Field Service Technicians

3 days ago

Eagle Farm, Australia ABB Full time

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:
Workshop Manager

**Your role and responsibilities**

In these roles, you'll be responsible for performing testing, diagnostics, and service work on large-scale rotating electrical machines of low to medium complexity. You'll also play a key role in delivering outstanding customer service and collaborating closely with both our clients and internal ABB teams. If you're ready to take your technical expertise on the road and be part of a high-performing crew, we’d love to hear from you

The work model for the role is: hybrid

You will be mainly accountable for:

- Executes service work with urgency and precision, ensuring customer satisfaction and retention through clear communication and quality delivery.
- Identifies on-site improvement opportunities, collaborates with customers to resolve pain points, and informs account teams of potential solutions.
- Performs certified field service tasks, troubleshooting issues remotely or on-site using appropriate tools, and recommends preventive actions.
- Prepares materials and documentation, ensures readiness and quality of parts, and completes service activities to standard with a first-time-right approach.

**Qualifications for the role**
- Must hold an Electrical Fitter License or Restricted Disconnect/Reconnect License.
- Requires frequent travel to remote locations and at least 2 years of industry experience.
- Demonstrates strong mechanical aptitude and provides technical support while adhering to OHS and regulatory standards.
- Proficient in Microsoft Office for effective documentation and communication.

**What's in it for you?**
Enjoy a rewarding package that goes beyond the basics—our payable allowances include a generous living away from home allowance, a car allowance to keep you moving, and a bonus incentive plan that recognizes your impact.

**More about us**
ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

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