
Sales & Customer Service
7 days ago
Timber Distributors is a leading wholesale timber supplier and is the distributor for the world's finest composite decking. With more people looking for low-maintenance solutions this is an exciting opportunity to join a growing industry & be part of a team focused on providing high-end products and matching service.
Key responsibilities:
- Servicing daily in-bound web enquiries
- Answering calls from customers
- Updating leads management tools
- Organising samples and postage
- Assisting with following up samples, sales, placing orders and following through to delivery
- Providing exceptional customer service
- Responding professionally & knowledgeably about our range of products. (With training)
Our ideal applicant:
- Has worked previously in a sales, customer service, marketing or administration role.
- Has excellent verbal and written communication skills
- A friendly and engaging phone manner and enjoys helping & talking with a wide range of people - including home owners and renovators, builders and tradesman, as well as professional architects, landscapers and interior designers.
- Has exceptional organisational skills, a high attention to detail and good time management
- Is comfortable using computers
- Can use Microsoft Word, Excel, Outlook/Thunderbird
- (Optional) Experience within related industries i.e. building, timber, interior design etc, or knowledge of composite decking or generally an interest in renovating, architecture etc would be very highly regarded
- (Optional) Having experience with CRM systems or lead management software
- (Optional) Having a degree or TAFE qualifications would be highly regarded
Location: At our office in the Morisset Business Park, near Lake Macquarie.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $50,000.00 - $65,000.00 per year
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $50,000.00 - $65,000.00 per year
Schedule:
- Monday to Friday
Supplementary Pay:
- Bonus
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