Customer Service

2 days ago

Regents Park, Australia JLG Industries Full time

**About JLG**

JLG Industries is a leading manufacturer and supplier of elevating work platforms, telehandlers and lighting towers. A global company and part of the Oshkosh Corporation, our mission is to make a difference in people's lives.

Our innovative and award winning products allow people to work safely at height, returning home to their families and friends when the working day is done.

People are important to us at JLG - it underpins our core values which relate to putting people first, persevering through challenges, working as a team and doing the right thing.

**About the role**:

- Must be mechanically minded
- Provide a high level of support to customers
- Identify spare parts and processing parts sales

**Parts Interpreter is responsible**:

- Accurate and timely communication with service technicians & workshop staff
- Supports the Sales & Business Development Managers
- Provide strong customer relationship support

**About You**
- Previous experience in a similar role in a medium to large business.
- You will have strong communication skills, both written and verbal,
- Excellent attention to detail
- Organisational skills

You bring to JLG the ability to work both independently and as part of a team, along with good relationship building skills that benefit your interactions with internal and external stakeholders.

A solid foundation of literacy and numeracy skills and previous experience with ERP and computer systems ensures accurate data entry and customer communications.

**Benefits**

There are many benefits to working with JLG Industries. As part of the Oshkosh Corporation, we are a global company with a strong and stable presence across Australia and New Zealand.

A competitive base rate is on offer, along with an annual bonus.

We offer monthly team lunches, staff bonding events, a dress for your day program (casual dress), employee assistance program and regular team events supporting a variety of charitable organisations in our community.

The biggest perk to working at JLG is our people. We have good people who are proud of what we do. A supportive team across all levels of the business, we are excited to welcome you to JLG

Pay: $35.00 - $38.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- Processing Sales: 3 years (required)
- Phone manner: 2 years (preferred)
- Customer support: 2 years (required)

Work Location: In person

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