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Customer Service

2 weeks ago

Regents Park, Queensland, Australia Maggie Beer Holdings Full time $60,000 - $80,000 per year
  • $33.19 per Hour
  • Next to Regents Park Station and Onsite Parking
  • 8am - 5pm Monday to Friday until January 2026

Ready to bring a little joy to someone's day? So are we At Hamper & Gifts Australia we're all about good taste—in food, gifts, and people. We're a proudly Australian, publicly listed company that owns two delightfully deliciousbusinesses:

Maggie Beer Products and Hampers and Gifts Australia. With 40% retail and 60% online (check us out at , and ), we're blending gourmet excellence with a click-and-ship experience.

Our mission? To craft unforgettable moments through top-quality food, drinks, and gifting experiences that embody our values: passion, agility, ambition, inclusivity, and community spirit.

Now, we're looking for superstars to join our inbound customer service team at our lively Regents Park hub. If you're someone who…

  • ·Can chat happily about delivery timeframes
  • Knows how to guide curious customers through product options and pricing
  • Doesn't shy away from a friendly follow-up call (no selling)
  • Can make processing returns and solving problems feel like a breeze

…then we want to hear from you

Here's what you bring to the table:

  • Experience in telemarketing, retail, or customer service
  • A natural knack for making people feel heard and helped over the phone
  • A love for teamwork and smashing KPIs together
  • Oh, and yes—having a bit of fun is definitely on the job description

You must be fluent in English, but more than that—we're looking for warmth, energy, and that special sparkle when you connect with people.

So if you're ready to jump into a fast-paced, friendly workplace where every day feels like a little celebration, we've saved you a seat.

Job Types: Full-time, Casual

Expected hours: 38 per week

Application Question(s):

  • What is your expected hourly rate?
  • Do you have inbound or outbound Customer Service experience?

Work Authorisation:

  • Australia (Required)

Work Location: In person