
Customer Service Manager
7 days ago
WFH flexibility after 6 months
- Leading company of residential and commercial heating and cooling solutions
- Manage a small team of 6-8 staff
**The Company**
Our client is a global brand and a household name They are a well-established organization and are coming into their busiest period. They are actively seeking an experienced Customer Service Manager to lead a team of 6-8
**What's in it for you?**
- Work within a diverse environment where no one day is the same
- Bonus structure payable annually
- Ongoing training
- Manage a small team, make it your own
- Competitive salary and a highly sort after work culture
**The Role**
As the B2B Customer Service Manager, you will have 6-8 direct reports. Your duties will include but not be limited to:
- Handling escalations
- Training and onboarding new staff
- Reporting
- Lead, coach and develop the B2B customer care team
- Liaising with 3rd party logistics
- **Location**:Regents Park, 2143 (WFH available after 6 months)
- **Salary**:Up to** **$100,000 + Superannuation + Bonus
- **Hours**:Monday to Friday - 8:30am-5pm
**You**
In order to be considered for this role, you must have the following:
- Must have experience in a leadership role - team leader/manager
- Experience with B2B highly regarded
- Someone with strong management skills
- Experience with logistics and inventory highly regarded
If you feel this is the right role for you, click APPLY now This role won't be around for long.
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