Technical Product Analyst

Let’s talk about this role

At nib, AI is not just a buzzword—it’s a strategic enabler. As our Technical Product Analyst - AI, you’ll play a pivotal role in translating AI use cases into scalable, responsible, and impactful solutions. Working closely with the AI Product Lead, data scientists, engineers, and business stakeholders, you’ll help shape the future of AI at nib by bridging technical capabilities with business needs.

This role is ideal for someone who thrives in cross-functional environments, understands the lifecycle of AI/ML products, and is passionate about emerging technologies and responsible AI practices.

What you’ll do- Translate AI use cases into clear, testable product requirements and workflows- Document business rules, acceptance criteria, and evaluation metrics- Support backlog grooming, sprint planning, and testing cycles- Assist in embedding responsible AI practices and governance into development workflows- Capture model documentation, risks, and approval checklists- Contribute to post-deployment monitoring plans for AI models- Validate solutions against business requirements and assess organisational readiness- Act as a translator between technical and non-technical audiences- Support stakeholder engagement, training, and adoption of AI tools

Let’s talk about you- 2+ years’ experience in data science, analytics, or AI-related roles- Strong communication and analytical skills- Proven ability to work across technical and business domains- Solid understanding of AI/ML concepts, model lifecycle, and technical terminology- Experience in systems business analysis within large or complex environments- Familiarity with agile work practices and product development cycles- Exposure to Generative AI or MLOps tools (desirable)- Experience with model governance or responsible AI practices (desirable)- SQL coding and data manipulation skills (desirable)- Tertiary qualification in Information Technology (desirable)

Let’s talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities. helping members and travellers make more informed healthcare decisions and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let’s talk about diversity, equity and inclusion

Let’s talk about working at nib

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers.

Other benefits to support you at work (and play) include:
- New starter benefit to help set up a functional home workspace- 50% discount on employee health insurance + 35% off travel insurance- The opportunity to give back to the community through paid leave for volunteering through nib Foundation- Access to our nib Well Program and corporate fitness discounts- Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits- 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.