Library Service Officer

**Job no**: 0036411
**Location**: Parkville
**Role type**:Full time; Continuing
**Department/School**: Student and Scholarly Services
**Salary**: UOM 4 - $73,943- $78,476 p.a. plus 17% super (pro rata for part-time)
- Be the welcoming face of the University Library and provide a continuously improving standard of service
- 17% super, generous discounts on courses for employees and family members

**About the Role**
As the Library Officer, you will staff service points and provide information services, including handling reference and circulation inquiries; lending and associated materials handling services; general information on the University’s available student services; assistance with collection management and scholarly literacy services. When not rostered at the service point, you will perform a range of library activities that may include assistance with collection maintenance; resources development, document delivery and interlibrary loans; equipment and materials handling such as processing returns.

Your responsibilities will include:

- Conduct effective reference interviews to perform and interpret searches for resource discovery using scholarly information resources including databases and discovery systems
- Participate in University activities for student-centred events such as assisting with Exams, Orientation Week and Open Day

**Who we are looking for**
We are seeking a highly enthusiastic Librarian who strives to provide excellent customer service whilst maintaining high levels of self-motivation. You will be a team player who can also work autonomously with mínimal supervision when completing tasks. You will demonstrate initiative with the ability to continuously uphold a strong client focus. You will be confident with using technology, open to incorporating new tools into workflows as they become available and have a commitment to continuous service improvement. Your well-developed interpersonal, negotiation and written/oral communication, skills will assist you in establishing positive working relationships with key stakeholders from all diversities.

You will also have:

- Completion of a Diploma of Library/Information Studies (LIS). Eligibility for membership of the Australian Library and Information Association (ALIA). Library technician level of skill and knowledge. Tertiary qualifications in a relevant discipline and or equivalent mix of education and relevant experience
- Knowledge of current library technologies, circulation systems (preferably Sierra), policies and experience in delivering circulation services
- Well-developed interpersonal, negotiation and written/oral communication, skills, including an ability to establish good working relationships with key stakeholders and a strong client-focus

For further information regarding responsibilities and requirements please refer to the attached PD.
- To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check._

**This role requires current valid work rights for Australia.**

**Your new team - Student and Scholarly Services**
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

**What we offer you**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information check out our benefits page

**The University of Melbourne**
We’re tightly connected with community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be yourself**
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

**Aboriginal and Torres Strait Islander Applicants**

We recognise that reconciliation is central to our purpose. For more information please visit our Reconciliation page.

**Join Us**
- The appointee will have: Completion of a Diploma of Library/Information Studies (LIS). Eligibility for membership of the Australian Library and Information Association (ALIA). Library technician level of skill and knowledge.
- Tertiary qualifications