Quality Lead

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need
- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us

Join our team as a Quality Lead Use your expertise in policy writing and compliance to support aged care excellence. Manage documentation, drive continuous improvement, and collaborate across teams to ensure quality standards are met. Make a real impact every day.

About the Role:
Anglicare is seeking a Quality Lead with a passion for compliance and continuous improvement to join our team. In this vital role, you’ll drive quality and regulatory compliance by developing, maintaining, and managing policies, procedures, and related documents that align with our aged care operations.

Key Responsibilities:
Lead policy and procedure development, streamline document control systems, and partner with teams across the organisation to ensure regulatory compliance and continuous quality improvement in aged care service delivery.

Policy and Procedure Development- Write and update policies, procedures and related documents to ensure compliance with regulatory standards.- Collaborate with stakeholders to gather information and ensure the accuracy of documents.- Ensure that all documents are clear, concise, and accessible to relevant parties.

Document Management- Oversee the document management system to ensure all documents are properly stored, updated and accessible.- Implement and maintain a system for tracking document revisions and approvals.- Ensure compliance with document control procedures and standards.

Stakeholder Collaboration- Work closely with operational teams, property, finance, HR, risk, hospitality and care & clinical services teams to gather information and ensure the accuracy of documents.- Facilitate communication and collaboration between different teams to ensure alignment and compliance.- Provide training and support to staff on document management and compliance procedures.

Quality Improvement- Continuously measure, monitor and improve the quality of documents and processes.- Participate in continuous improvement initiatives and contribute to the development of best practices.- Ensure that all documents and processes meet the applicable regulatory compliance requirements.

Key Skills- Strong writing and editing skills.- Excellent attention to detail.- Ability to collaborate with multiple stakeholders.- Strong organisational and document management skills.- Knowledge of regulatory compliance requirements.- Strong analytical and problem-solving skills.

Qualifications and Experience- Bachelor's degree in a relevant field.- Demonstrated experience in a healthcare field, preferably in community aged care provision at a senior level.- Experience in writing policies, procedures and related documents.- Experience with document management systems.- Knowledge of regulatory compliance requirements.- Strong communication and collaboration skills.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Please note that successful completion of background checks and a NDIS Worker Screening Check Clearance may be required for this role.

At Anglicare, we are committed to honouring Jesus Christ, enriching lives, and strengthening communities.

We maintain a zero-tolerance policy for child abuse, ensuring the safety and wellbeing of all children and young people.

Application Close Date: May 11, 2025