Associate Director

**Associate Director - Lending Policy & Performance, CommBank Health**
- **Opportunity to join a dedicated team established to grow market share and further extend the CommBank Health’s brand within the community**:

- **Together we can invest in new areas and capabilities to support our business partners and clients**:

- **Permanent opportunity with interstate travel involved**

**Team**:
CommBank Health is the dedicated healthcare industry vertical established to provide specialised solutions and service to the Group’s healthcare customers. As well as managing Whitecoat, Australia’s leading health directory and digital payments provider, CommBank Health is responsible for designing and implementing strategy, policy and banker capability programs, to ensure the Bank delivers on its objective of becoming the leading provider of financial services solutions to the Australian healthcare industry.

**Impact and Contribution**:
Reporting to the Executive Manager - Lending Policy & Performance, the purpose of the role is to grow CommBank Health’s market share and brand, with a focus on commercial lending growth. You will do this by designing and implementing how the Group will engage with the various healthcare segments, including medicos, allied healthcare, pharmacy, specialist disability accommodation and seniors living.

**Your Responsibilities**:

- Execute the development and acceptance of the leading lending policies and processes
- Draft and review policies and related documents to improve effective decision-making, drive simplicity and improve risk outcomes of the group.
- Establish and effectively manage relationships and communications with lending policy stakeholders to achieve the governance and policy outcomes required.
- Conduct lending policy-related analysis and research to drive improvement and the adoption of best practice in governance and policy life-cycle management.
- Develop market leading lending strategies as the business focus evolves into new areas of lending specialisation.
- Build upon a strong partnership with Credit Risk teams, including a deep understanding of the credit process with a focus to work collaboratively on key risk themes including regular reporting requirements for both portfolio monitoring purposes and contribution to risk initiatives from an industry perspective.
- Build a network of internal and external contacts to provide industry knowledge and insights for industry-focused presentations, industry reviews and internal reporting documents.

**Your skills and experience**:

- Effective communication and negotiating skills with a highly developed customer service focus.
- Ability to work and deliver in a high-pressure and changing environment.
- Strong sense of time management, urgency with a focus on outcomes.
- Excellent analytical, planning, organising, evaluation and problem solving skills.
- Capable of sourcing relevant information from a large network of contacts.
- Experience within financial services, risk management, credit risk and healthcare highly regarded
- Excellent presentation skills

**Your Career**:
If you live the values and demonstrate the people capabilities we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move.

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Advertising End Date: 27/11/2024