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Sales Liaison

2 weeks ago

Brisbane, Australia Gro Clinics Australia Full time

**Join the team that changes lives on the daily.**

**We are currently recruiting a Sales Liaison for our Queensland Team. Reporting to the Head of Sales (QLD), this is a newly created role and a rare and exciting opportunity for someone looking to take the next step in their Sales career. With complete in-house training so you know everything Gro, we ask that you bring your natural talent and start living your potential.**

**About You**

Are you a self
- motivated individual with a desire to maximise all sales opportunities? Can you be flexible with your workday, communicate effectively in both written and spoken English and work efficiently across a range of priorities? Have you dabbled in a sales role previously and thought, “I love this, but where do I go from here”? Do you want to feel good about what your selling, knowing it will have a positive impact on someone's life?

If you answered yes to any or all of the above, this might be your next step and you may be exactly who we’re looking for.

**The Role**

**In this role, your key responsibilities will be to**:

- Follow the three “M”s: Manage, Maintain, and Maximise sales opportunities.
- Exhaust all avenues when it comes to following up leads and opportunities in a timely manner.
- Reduce “buyers’ resistance” through educating potential clients at all stages of communication
- Serve as a liaison between clients and the Head of Sales and support them in gathering information on leads & opportunities and prepare recommendations for clients
- Prepare and manage client invoicing.
- Capture and enter data (e.g., client recommendations, photographs, notes, assessment, quotes).
- Schedule follow up appointments for clients (phone call, zoom, in clinic)
- Work with the marketing department to maximise the return on local promotions.
- Promote Gro’s products - including hair transplant, PRP, prescription hair care, non-prescription items.
- Generally, support the daily business function of the sales team.
- ** Trustworthy**, with a high degree of integrity (you do what you say you’ll do, and you’ll say what you do).
- Outstanding interpersonal skills. “**Relatable**” and builds instant rapport with a broad range of personality types.
- Customer first mindset with high standards (“**concierge**” style service).
- Eager to **learn** about Gro and what we offer - and then be **confident** in our superior products and services when disclosing costs to clients.
- The ability to overcome barriers and navigate through all different scenarios and situations and keep calm whilst doing so.
- Low “sales call reluctance”.
- Ability to “close” most sales.
- Superior verbal and written communication skills.
- Comfortable with being part of a team yet work independently.
- Excellent task management skills. Get your stuff done without fuss.
- Comfortable dealing with clients _via_ telephone, zoom, social media chat and in person.
- The drive to learn and grow (pardon the pun) to reach maximum potential and have a little, ok, a lot of fun along the way.

**About Us**

Hair loss can be intensely difficult to deal with because it often starts early. It is one of the biggest physical challenges impacting confidence, particularly that of men.

Gro® was founded with the purpose of helping people with hair loss feel confident so they can focus on making their dreams come true.

Gro® offer effective solutions for every stage of genetic hair loss. Through the latest innovations in cosmetic medical technology, we offer our clients non-invasive, effective, and hassle-free treatments that yield consistent (_often mind-blowingly amazing_) results and a first-class experience.

We pride ourselves in creating a team that is motivated to help our clients become more confident and achieve their dreams. We focus on educating our people to educate our clients and we work hard to ensure every Gro client receives the best possible journey and outcome.