Incident Response Analyst

**About Vanguard**

Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years. Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.

With more than AUD $11 trillion in assets under management Vanguard is one of the world’s largest global investment management companies. In Australia we partner with institutional clients, financial advisers and individual investors to offer low-cost investment solutions. Our comprehensive range of managed funds, exchange traded funds (ETFs) and tailored investment solutions are built to support long-term investment success for our clients.

**Our team and Opportunity**

Our Cyber Security Operations Centre (CSOC) is responsible for:

- 24x7x365 security event monitoring and security incident response
- Managed Services Monitoring and Response
- Social Media Monitoring
- Endpoint Data Loss Prevention Monitoring and Response
- Cyber Security Operations Reporting

We are looking for Incident Response Analyst who is flexible to work **Fri-Sun 7am-7pm shift.** They will provide Security Analyst services, including monitoring, diagnosing, and resolving security events and incidents. They will deliver technical resource services, in the recommendation, development, implementation and monitoring of corporate-wide information security policies and procedures, researching and developing solutions for information security issues and promoting information security awareness.

**What You Will Do**
- Investigate potential or actual information security violations and incidents and identify areas or issues requiring IT security-related research and development efforts;
- Facilitate the process to conduct periodic re-certifications of all SOC tasks and process documentation;
- Resolve basic technical security issues to determine root cause and implements corrective action with appropriate level of assistance;
- Maintain up-to-date Incident Management Team technical documentation, procedures and workflows to assist in performing event & incident investigations;
- Execute test cases on security administration tools used by SOC to perform security investigations
- Identify opportunities to improve the efficiency and effectiveness of SOC processes and procedures;
- Represent Vanguard as a member of the Security team to advise business unit managers, IT team, and the user community of the security controls to be implemented, ensuring a balance between operational and information security needs;
- Represent Vanguard, as a member of a team, when interacting with industry security groups, service providers, clients and other financial institutions concerning information security matters and the certification and accreditation of Vanguard Information Systems;
- Conduct security assessments, risk analyses and assesses contingency plans for Vanguard computer facilities, telecommunications capabilities, and installations to verify existence and effectiveness of safeguards, as a member of the information security team.

**About You**:

- Demonstrated experience within an information systems environment
- An understanding of technical security safeguards and principles, theories, techniques, practices, and policies and procedures of information security;
- Knowledge of data communications and the concepts, theories and practices of advanced technologies;
- Strong written, oral and presentation skills;
- Demonstrated analysis, problem solving and interpersonal skills

**Specializations** that’ll make an impact**

A degree in Computer Science, or a related field, or an equivalent combination of training and experience within Information Security.

**Inclusion Statement**

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

**Future of Work**

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many bene