User Research Analyst

**Job no**: 0051790
**Location**:Parkville
**Role type**:Full-time; Continuing
**Department**:Operational Performance Group; Chief Operating Officer Portfolio
**Salary**:UOM 6 - $96,459 - $104,413 p.a. plus 17% super
- **Support research and design activities to generate insights into student and staff needs, motivations, and expectations.**:

- **Translate research findings into actionable insights through effective communication and collaboration.**:

- **Brilliant benefits and a flexible hybrid work environment**

**About the Role**
The User Research Analyst supports understanding of the needs, motivations and expectations of our students and staff. Currently we are delivering a large-scale Digital Transformation program and in this role, you will partner with researchers to deliver insights to designers and business stakeholders. This collaboration may include gathering data, synthesising information, assisting in co-design workshops, testing and developing potential solutions and supporting the creation of artefacts for delivery.

Your responsibilities will include:

- Overseeing planning, scheduling, participant recruitment, panel management, and knowledge management.
- Participating in fieldwork including note taking, synthesis of research findings.
- Effectively communicating insights through visual, written, and verbal mediums, supporting knowledge transfer across the team and the wider University community.

**Who we are looking for**
We are looking for an early career User Researcher to join our growing team.. We are seeking an individual who possesses exceptional organisational and project management skills, coupled with a strong analytical mindset. They excel at synthesizing information, defining problems and opportunities, collaborating effectively with diverse stakeholders. Their excellent communication skills and growth mindset, characterised by empathy and resilience, make them a valuable asset.

You will also have:

- A relevant tertiary degree with subsequent relevant experience, and/or an equivalent combination of education, experience and/or training.
- Professional experience in Design Research (UXR) and / or Research Operations.
- Highly desirable to have an understanding of Design methodologies and the end to end design process from discovery to implementation including knowledge of the tools and artefacts.
- Highly desirable to have an understanding of end to end research operations including participant recruitment, panel management and knowledge management.

For further information regarding responsibilities and requirements please refer to the attached PD.

**Please note: Visa sponsorship is not available for this position**. This role requires current valid work rights for Australia.

**Your new team - Operational Performance Group**
The Operational Performance Group delivers functions that facilitate the design, evaluation, and improvement of services across the University, and business partnering services to Chancellery

**What we offer you**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

**The University of Melbourne**
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be yourself**
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

**Aboriginal and Torres Strait Islander Applicants**
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

**Join Us**
- **Resume**:

- **Cover Letter outlining your interest and experience**

**Please note that you are **not required** to respond to the selection criteria in the.**

If you have any particular questions regarding the job please follow the contact details listed on the.

**Advertised**: 30 Aug 2024 12:05 AM AUS Eastern Standard Time

**Applications close**: 08 Sep 2024 11:55 PM AUS Eastern Standard Tim