Customer Service Coordinator

4 days ago

Kilsyth, Australia Australia Wide Office Staffing Full time

**Fantastic working environmentHybrid Role - Kilsyth location**
- $35.00 per hour
- Hybrid - 2 to 3 days in Office
- Temp to Permanent Opportunity
- Rotating shift: 8.00am to 4.00pm & 10.00am to 6.00pm
- Monday to Friday

**The Client**
Our client is known for being a world-leading designer and manufacturer of air, fuel, hydraulic and lube filtration for all engine-powered equipment.

They currently have an urgent requirement for an experienced Customer Service Coordinator / Administration Officer to join their friendly, supportive team.

**Duties and responsibilities**:

- Respond promptly and professionally to customer enquiries and complaints by telephone or electronically. ensuring superior customer experience
- Communicate and coordinate with internal departments including purchasing, warehouse etc as necessary, to escalate and direct requests and unresolved issues to the appropriate person for action
- Follow through on customer queries in a timely manner
- Ensure records of customer enquiries, comments, complaints and actions taken are kept up to date and recorded
- Organising customer pricing, shipping and deliveries
- Investigative work with e.g. short supply of product, shipping issues
- Process invoices, order entry and record and process orders within departmental time frames
- Maintain a thorough knowledge of company products, services and processes to deal confidently with customers
- Fast and accurate data entry (skills evaluation will be conducted) - I.T. savvy a must
- Ensure own tasks and procedures are documented

**Skills and qualifications**:

- Proven experience in customer service roles i.e. outbound calling within a retail/customer service environment (trucking and/or automotive industry) would be highly regarded
- Excellent verbal and written communication skills
- High degree of initiative, flexibility and adaptability
- Ability to work under pressure and handle multiple tasks
- Well-developed organisation and problem-solving skills

It goes without saying you have high attention to detail and exceptional computer literacy, especially in Microsoft Office. Fast and accurate data entry is a must.
**An Alphanumeric and Numeric skills evaluation will be conducted.

  • Service Coordinator

    6 days ago

    Kilsyth, Australia MiCare Full time

    **Make a lasting impact in a values-driven organisation supporting diverse communities** MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and...

  • Service Coordinator

    2 days ago

    Kilsyth, Australia MiCare Full time

    **Family friendly work/life balance workplace**: - **Rewarding and meaningful work**: - ** Save on tax with generous salary packaging benefits -**Novated leasing, general living expenses, regional area benefits, meal entertainment, Holiday Accommodation and Venue hire - **Paid training & support for professional development**: - **We support Career...

  • Service Coordinator

    2 weeks ago

    Kilsyth, Australia MiCare Full time

    **Family friendly work/life balance workplace**: - **Rewarding and meaningful work**: - ** Save on tax with generous salary packaging benefits -**Novated leasing, general living expenses, regional area benefits, meal entertainment, Holiday Accommodation and Venue hire - **Paid training & support for professional development**: - **We support Career...

  • Customer/Product Support

    1 week ago

    Kilsyth, Victoria, Australia Charles River Laboratories Full time $104,000 - $130,878 per year

    For nearly 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills...

  • Customer/product Support

    4 days ago

    Kilsyth, Australia Charles River Laboratories Full time

    For nearly 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills...

  • Roster Coordinator Aged Care

    2 weeks ago

    Kilsyth, Australia Australian Unity Full time

    **What’s on Offer**: We value our Residential Communities teams and the wonderful work they do. Our employees enjoy an enviable range of benefits, including the following: - Enjoy additional yearly **Well-Being and Community** leave days - **14-week paid parental leave**, with equal benefit for both parents **PLUS **our Bump to Baby program - an employee...

  • Australia Post Kilsyth Post Office Customer Service Officer

    2 weeks ago

    Kilsyth, Australia Kilsyth Post Office Full time

    Great opportunity for both new and experienced, current and/or previous Australia Post Retail Customer Service Officers. Part-Time (Monday to Friday), Great environment - **Duties and Responsibilities of Retail Customer Service**_ - **Customer service** (includes Sales, Service and Delivery parcels over the counter) - **Capable of Handling, Manage and...

  • Roster Coordinator Aged Care Eastern Suburbs

    4 days ago

    Kilsyth, Australia Australian Unity Full time

    **What’s on Offer**: We value our Residential Communities teams and the wonderful work they do. Our employees enjoy an enviable range of benefits, including the following: - Enjoy additional yearly **Well-Being and Community** leave days - **14-week paid parental leave**, with equal benefit for both parents **PLUS **our Bump to Baby program - an employee...

  • Outside of School Hours Care Coordinator

    2 weeks ago

    Kilsyth, Victoria, Australia TheirCare Pty Ltd Full time $60,000 - $80,000 per year

    Join TheirCare as an OSHC Coordinator and Make a Real ImpactFounded in 2017, TheirCare has grown from a single flagship service in Melbourne to delivering high-quality Outside School Hours Care (OSHC) and Holiday Programs across Australia. Our mission is to enrich communities and support families throughout the year.Why Work with TheirCare?TheirCare have...

  • Coordinator Volunteers Program Kilsyth

    1 week ago

    Kilsyth, Australia MiCare Full time

    **Family friendly work/life balance workplace**: - **Rewarding and meaningful work**: - ** Save on tax with generous salary packaging benefits -**Novated leasing, general living expenses, regional area benefits, meal entertainment, Holiday Accommodation and Venue hire - **Paid training & we support Career Progression -** Scholarship programs, student...