Balaclava Venue Leader

Lead with impact at the original Yo-Chi Venue - Balaclava
- Competitive salaries, great culture and Free Yo-Chi every shift.
- Grow your career with one of Australia's fastest-growing brands.

We’re on the lookout for a driven, hands-on** Venue Leader** ready to lead with heart, bring their best every shift, and leave a stamp on a piece of Yo-Chi history. Balaclava, our very first store, is a unique venue with plenty of opportunity to run shifts independently while leading a small, passionate team. This is a Full Time Opportunity, working a flexible roster, both day and night shifts.

This is a perfect opportunity for a leader who thrives on ownership, keeps standards sky-high, and leads with confidence. You'll oversee everything from team development and customer experience to inventory, KPIs, and venue performance, all while making your mark on the original Yo-Chi Venue

**What you’ll be doing**:

- Lead from the front and deliver exceptional customer experiences every time.
- Manage day to day operations - labour, P&L, cost control, and stock management.
- Run independent shifts with confidence, keeping everything organised and on track.
- Lead, coach and elevate your team to drive growth.
- Bring the CHI and good vibes every shift
- Maintain high standards of food safety, cleanliness, and presentation.
- Champion a positive, inclusive, and values-led culture.

**Who we’re looking for**:

- Proven leadership experience in retail or hospitality (QSR a bonus).
- Self-motivated and comfortable working independently.
- Highly organised with strong multitasking skills.
- Experienced managing KPIs, budgets, and performance.
- Positive, proactive, and hands on.
- Thrives in a fast paced environment and takes pride in keeping standards high.

**Why Yo-Chi?**
- Growth Opportunities - As we build, so can your career
- Generous Benefits
- Flexible roster, both day and night shifts.
- Work hands-on, build your leadership skills, and thrive independently.
- A mix of independent led shifts and team leadership duties.
- Free Yo-Chi every shift (CHI-LICIOUS).
- Join a brand built on community, connection, and positivity.
- Be part of a fun, inclusive team with genuine good vibes.