Best Care Coordinator

Location: Melbourne | Western Metropolitan

Job type: Full time, Part time

Organisation: Western Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Community Services, Health and Allied Health, Nursing, Aged Care

Reference: 49949

The Best Care Coordinator - Custodial Health works collaboratively with senior managers, clinical/non-clinical staff, and consumers to support an effective, co-ordinated, organisation-wide approach to quality system development and implementation.

The primary focus of this work can be summarised under the following headings:

- Patient Safety
- Patient Feedback
- Quality system capability
- NSQHS/other designated Standard support
- Clinical practice improvement

The Best Care Coordinator plays a role in ensuring that Western Health’s approach to quality improvement remains contemporary, focused and based on the best available evidence.

**To be Successful in this role you**:

- Hold a tertiary qualification in a health discipline, social sciences or related field
- Have strong interpersonal and communication skills, with a consultative and collaborative approach and proven ability to build productive working relationships with a range of stakeholders
- Be familiar with the management and review of incidents, patient feedback and improvement activities

**About Us**

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

The Best Care Coordinator works collaboratively with senior managers, clinical/non-clinical staff, and consumers to support an effective, co-ordinated, organisation-wide approach to quality system development and implementation.The primary focus of this work can be summarised under the following headings:
- Patient Safety
- Patient Feedback
- Quality system capability
- NSQHS/other designated Standard support
- Clinical practice improvement

The Best Care Coordinator plays a role in ensuring that Western Health’s approach to quality improvement remains contemporary, focused and based on the best available evidence.This role works collaboratively with the Division of Women's & Children's and provides expert knowledge and leadership regarding safety, quality, improvement and clinical governance activities.Maternity experience would be advantageous to the success of this role.To be Successful in this Role you- Have demonstrated experience and success in a similar role
- Have strong interpersonal and communication skills, with a consultative and collaborative approach and proven ability to build productive working relationships with a range of stakeholders- Be familiar with the management and review of incidents, patient feedback and improvement activitiesAbout UsOur workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.Our employees enjoy a wide range of benefits such as:
- Professional development support
- Career advancement op