Workforce Scheduler

2 days ago


Gold Coast, Australia The Star Entertainment Group Full time

**Workforce Scheduler**

As a Workforce Scheduler, you will be responsible for providing exceptional service to our team members regarding rostering, payroll and policy related queries to achieve a one stop service solution.

Permanent Full-time based in Gold Coast or Brisbane

**_ Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._**

**Key responsibilities include, but are not limited to**:

- Update rosters to coordinate daily operational staffing requirements whilst ensuring The Star Enterprise Agreement, Workforce Management Governance Framework, budgetary requirements, policies and procedures and statutory requirements are adhered to
- Ensure inbox and messaging systems are emptied on a daily basis with all requests actioned
- Prepare and finalise time files for payroll processing ensuring accuracy in the information provided
- Ensuring all allocated rostered team members records are accurate and maintained in the rostering database, including leave, absenteeism, turnover, resignations etc.
- Provide exceptional service to the team member base, on rostering, time and attendance payroll and policy related queries

**Our benefits**
- Flexible working arrangements available
- Discounts across award winning restaurants and accommodation.
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+.
- Both parental and secondary carers leave available to all employees.
- Lifestyle discounts including gym memberships and laundry services.
- FREE buffet meal with a new menu every day.
- Career development, training, and courses via The Star Academy.

**To be successful you will have**:

- Prior experience in a Workforce Planning role or similar will be highly regarded
- Ability to maintain confidentiality at all times
- Customer focused nature and commitment to assisting your team to succeed
- High level attention to detail and strong organisational skills

**About our culture**

The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

**It's your move**

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