Aps4 Payments Officer

4 days ago

Parramatta, Australia Chandler Macleod Full time

Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years.

Chandler Macleod is currently recruiting for an experienced
**APS4 Payments Officer** to join a leading Federal Government agency. This is an immediate start with a contract term of
**12 months** and based in
**Parramatta NSW.**

**Role description**:
The position will provide operational and administrative support that is informed and directed by sound knowledge and may undertake some research and analysis activities.

The APS4 Payments Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.

Responsibilities may include but are not limited to:

- Investigating and resolving outstanding payment requests that have been rejected through the provider and participant portals.
- Engaging with internal and external stakeholders to resolve payment enquiries.
- Processing manual payments to providers and self-managed participants.
- Working to resolve payment issues, guided by legislation, policies and standards, and Payments Branch Standard Operating Procedures (SOPs).
- Contribute to decision-making within the team/work area.
- Consistently meeting team and individual work resolution targets.
- Ensuring knowledge of and compliance with legislative, financial, and administrative frameworks.
- Maintaining an awareness of government decision-making processes, Agency guidelines and regulations.

Please note that to be eligible for this position you must be an **Australian Citizen.

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