Care Coordinator

2 weeks ago

Hawthorn, Australia Altius Group Full time

Build strong relationships with clients and care staff
- Ensure shift fulfilment, compliance, and record management
- Competitive salary & supportive team environment

**About Ontime Healthcare**:
Ontime Healthcare is a leading provider of high-quality home care, hospital, and nursing home staffing solutions across VIC, NSW and QLD. Our Homecare Division is dedicated to delivering exceptional in-home care through a team of skilled Nurses and Support Workers.

**Your Role as a Care Coordinator**:
We are seeking a dedicated **Care Coordinator** to join our **Homecare Division**. In this role, you will be responsible for managing care staff placements, ensuring seamless shift fulfilment, and maintaining strong relationships with clients and support workers.

**Key Responsibilities**:

- Fill and manage home care shifts across various locations
- Handle customer and client shift requests efficiently
- Maintain accurate staff rosters and case management records
- Ensure compliance requirements for all home care staff are met
- Build and maintain strong relationships with clients and care staff
- Provide excellent customer service and respond to inquiries promptly

**What We're Looking For**:

- Superior customer service and communication skills
- Strong organisational and problem-solving abilities
- Ability to build and maintain relationships with clients and care staff
- Experience in office administration and rostering systems
- Understanding of NDIS and homecare packages (desirable)
- Qualification as a PCA, Support Worker, or Nurse (highly desirable)

**Why Join Us?**
- Full-time opportunity with a reputable healthcare provider
- Work in a dynamic and supportive team environment
- Competitive salary and career growth opportunities
- Access to benefits and career pathways through Ontime Healthcare's affiliation with **Altius Group**, a leading national provider of health, well-being, and workplace services

If you're a proactive and customer-focused professional with a passion for healthcare, we'd love to hear from you

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