Third Party Services Officer

4 days ago

Sydney, Australia ING Bank (Australia) Full time

We have an exciting opportunity for you to become a “Third Party Services Officer” to join our Customer Delivery team. This role will provide comprehensive accreditation and commissions support to all members of ING’s third-party distribution channels.

This is a great opportunity for someone if you enjoy working with databases, MS Excel, handle multiple systems, prioritise workloads in order to meet deadlines and be able to adapt quickly to changing priorities.

You’ll be joining a supportive, collaborative, and fast paced team environment with flexible working options. There will always be opportunities to learn and grow in the role, and the customer delivery team is considered a great talent cultivator with team members often being promoted into all areas of the business.

**What are you going to do? You will be**
- Preparing, approving and processing third party partner commission payments within the established deadline.
- Approving and processing accreditations forms for third party partners, ensuring they adhere to regulatory, risk and business requirements.
- Managing Maintenance and ownership of effective relationships with external and internal partners in the area of accreditations and commissions.
- With assistance, leading end-to-end process improvement initiatives to increase the efficiency and accuracy of all the team’s functions.
- Adhering to all ING policies and completion of all mandatory training requirements. Maintaining an open and transparent culture by reporting all Events.

**What are we looking for? Someone who has**
- Experience working in analytical or an accounting role with good understanding of backend/core systems.
- Working knowledge of databases and data extraction with intermediate Excel Skills.
- Good understanding of administrative systems and business processes that are part of the job to ensure effective and efficient business operations
- Proven ability to meet deadlines with a high level of accuracy.
- High-level interpersonal, communication and consultation skills as they relate to the delivery of effective client/customer services.

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a modern and progressive team where individuality isn’t just accepted, it’s encouraged. You’ll be surrounded by people who are friendly, inclusive and respectful, who want you to reach your potential. It’s one of the many reasons we’re proud to be an Employer of Choice for Gender Equality.

We give people the freedom to take risks, stay curious and think differently, and seek new and better ways to make things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

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