Technical Specialist

4 days ago

Sydney Central Business District, Australia EML Full time

**Technical Specialist**:
NSW - Sydney CBD Workers Compensation Full Time
- **Join a vibrant and collaborative team within a rewarding organisation**:

- **Bring your innovation, intuition and drive to an opportunity where you can mentor and coach others to deliver the best outcome**:

- **Sydney CBD based with WFH flexibility**

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **2,800 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Sydney**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to support the Claims team by providing up-to-date technical guidance on the Insurance for NSW scheme. The Insurance for NSW Scheme provides a range of insurance cover and services for participating Government ‎agencies such as NSW Police, Fire & Rescue NSW and Department of Health.

This will be a **permanent** position based in the **Sydney** office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Providing technical support to claims teams about the claims management process in line with the applicable legislation
- Reviewing and providing feedback about current claims management practices and procedures ensuring emerging trends are identified and managed
- In conjunction with the Team Leader identify, develop and implement effective strategies to support the achievement of key performance and remuneration measures
- Building and maintaining strong collaborative relationships with internal and external stakeholders

**ABOUT YOU**
- Strong technical experience within the workers compensation scheme
- Experience in the Workers Compensation industry managing claims within all or most claims management segments
- Experience in managing relationships and competing stakeholder priorities
- Experience in coaching and supporting others

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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