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Reporting & Compliance Analyst

2 weeks ago

Adelaide Region SA, Australia BGIS Full time

Global facilities management company
- Data and Reporting Specialist
- Permanent, Adelaide CBD - Hybrid flexibility

**The Role**

The **Reporting & Compliance Analyst **will play an integral part working with the Head of Operations Service Centre, Team Managers and Team Leaders to analyse the performance of the Operations Centre across contact centre functions and vendor engagement.

Using a flexible and adaptable approach the responsibilities include:

- Collating and analysing data to identify trends and issues.
- Developing and maintaining a sound understanding of helpdesk operations to effectively analyse performance and suggest improvement.
- Contributing to business growth by providing input on best practice and industry benchmarks.
- OHS & E policies and procedures are met and maintained by all stakeholders.

**Skills and Experience**
- The ability to understand, analyse, interpret, and report on property/facility and financial information and trends, with experience in the development, analysis and reporting of complex KPI’s.
- Interpretive skills - converting data to information to identify and recommend opportunities.
- Data mining, SQL, API integrations, and Power BI (essential).
- Excellent written and verbal communication skills.

**Desirable**
- Qualifications in Business, Data Science, Mathematics or Engineering.
- Experience in a related role.

**Culture**

At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.

**Benefits**

BGIS offers Professional Development opportunities, excellent Company Benefits, and an exceptional Employee Recognition Program.

**About Us**

BGIS has over 7000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We are focused on delivering innovative service solutions for our clients.

Our organisation manages more than 30,000 facilities, including corporate offices, universities, schools, hospitals, and stadiums, and we are regarded as a world leader in the management of data centres and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education and Utilities.