Portfolio Delivery Manager

Immediate interview and start
- High profile accounts and engagements
- Benefits incl discounted insurance and paid maternity leave

**BE PART OF OUR EVOLUTION**

Smart. Insightful. Curious. We are intensely committed to helping our customers navigate complexity and harness the power of technology to achieve great things. Our culture of collaboration and community empowers our team to strive to be the very best at what we do and grow beyond expectations. We love what we do and are proud of how we get things done together.

**THE ROLE**

The Portfolio Delivery Manager is responsible for overseeing the delivery of all engagements for the assigned accounts, including delivery risks and product/service development.

Has overall accountability for the successful delivery of all engagements into those accounts.

**Key Responsibilities**

**_Engagement Management_**
- Management, coordination and contribution to multiple projects
- Accountable for project planning, resourcing and scheduling of their assigned engagements and provide support to Business Operations for delivery planning of other engagements
- Provide leadership to internal and external teams, assist teams as required with the delivery of services
- Be the ‘go to’ person for staff and customer delivery issues
- Manage operational reporting processes for the Business Ops team
- Ensure services and product delivery to clients meets client’s expectations and adhere to Ampion delivery requirements
- Provide guidance on delivery methods
- Provide feedback to Engagement Lead regarding team performance
- Perform quality assurance for engagement deliverables (with assistance from Principals and Capability Leads)
- Ensure risk management is in place and applied to the delivery of engagements
- Build CISO/CXO level relationships and leverage those and other relationships to grow the CRS footprint
- Understand the financials of all engagements within their strategic account, and drive profitability and margins
- Partners closely with GAE, Sales, and Practice Managers and Practice Leads

**_Sales Renewals_**
- Identify new pre-sales activities within those accounts for the development of new opportunities
- Engage with client project teams to assist with development of long-term relationships of client staff
- Assist with account planning
- Attend marketing events and engage with attendees and/or provide presentations on behalf of Ampion
- Facilitate peer review on deliverables and services to confirm that engagement deliverables are being met
- Maintaining and expanding relationships inside accounts where the sales leads are warm and in-bound.
- Work to identify opportunities to extend or expand upon in flight opportunities
- First point of contact for client stakeholders for issues related to billing, statements of work, resourcing, and delivery escalations for inflight engagements
- Manage commercial aspects of extending and expanding upon existing engagements
- Forecasting opportunities and maintaining an up to date sales pipeline
- Working with the broader account team to provide updates and visibility of opportunities uncovered

**_Team Leadership_**
- Provide guidance and coaching to delivery staff on your strategic account as and when required
- Contribute to the development of internal processes and delivery methods
- Provide input for operational reporting (engagement and people performance)
- Perform account planning and execution
- Provide feedback to consultants who are involved in your strategic account
- Represent Ampion in all public and client environments

**ABOUT YOU**
- Experience leading large teams and programs for delivery of technical outcomes
- Agile delivery lead experience
- Experience providing support for teams in excess of 20 staff
- Experience in managing outcomes and/or capabilities within large enterprise environments
- Two years’ experience working with tier one organisations and/or Government
- Experience with project coordination activities including:

- o Project planning
- o Resourcing/scheduling
- o Budgeting/forecasting
- o Team/stakeholder engagement.

**WHAT CAN AMPION OFFER YOU?**
- Join a high performing and collaborative team
- Access to an annual professional development programs
- Internal Recognition & Rewards program - Claim your free coffee, wellness or restaurant vouchers, movie tickets, annual leave & much more
- Regular Lunch & Learn sessions
- Wellbeing and mental health sessions
- Exposure to the latest tools and technology and the opportunity to work with a variety of tier one clients
- Salary packaging
- Access to coaching and mentoring
- Regular social team events & Friday post-work drinks

**HOW TO APPLY**

**Talent Acquisition Partner,**:

- _
**Charlee Jane**

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