Head of Programming and Coaching

Dive into a rewarding leadership role where you’ll shape the future of aquatic programs across Council’s premier aquatic facilities. This dynamic position is responsible for delivering high-quality swimming lessons, coaching, and aqua aerobics programs, while leading a passionate team of aquatic professionals. You’ll ensure excellence in program delivery, staff supervision, and customer satisfaction by maintaining industry-best standards and practices. With a strong focus on mentoring, community engagement, and operational excellence, this role offers the chance to make a real impact while enjoying the variety of hands-on and strategic responsibilities—including after-hours support as part of an on-call roster. If you're ready to lead, inspire, and help your community thrive through aquatic wellness, this is the opportunity for you.

**About the role**:

- Lead and oversee the delivery of high-quality aquatic programs, including learn to swim, coaching, and aqua aerobics, across Council’s aquatic facilities.
- Supervise, mentor, and roster aquatic program staff to ensure consistent service quality and adherence to industry standards.
- Engage with the community, including class participants, parents, schools, and groups, to ensure programs meet evolving needs and expectations.
- Monitor and evaluate program performance and promotional activities to achieve community participation and financial targets.
- Support operational continuity by participating in an on-call roster and assisting with various duties as required by the Supervisor Aquatic Facilities.

**What's on offer**:

- a base salary ranging from $71,605 per annum with competency-based increments up to $75,231 per annum, plus 11.5% super
- 38 hours per week, based on a 7-day roster, including weekends.
- training and development opportunities
- flexible work options for a healthy work/life balance
- generous employment conditions (we have too many to list
- **We are seeking**:

- Relevant qualifications in sports coaching, fitness, or Swimming Australia coaching, with experience in developing and evaluating aquatic programs in a similar facility environment.
- Proven expertise in delivering aquatic programs such as learn to swim, coaching, and aqua aerobics within community aquatic centres.
- Strong leadership and team supervision skills, with a track record of achieving organisational goals through effective team management.
- Excellent administrative and technical skills, including report writing, cost management, and use of spreadsheets and point of sale systems.
- Current certifications including Pool Lifeguard, First Aid (HLTAID001 & HLTAID003), and a valid NSW Working with Children Check.

**About us**:

- Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
- The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
- Join an **employer of choice**. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.

**Where it's located**:
This position is based in Murwillumbah and can be directed to work from any Council work site.

**Position closes**:
**Pre-Employment Screening**:
Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

- Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.

***Immunisations**:
This position is identified as at risk of contracting vaccine-preventable/manageable diseases and as a consequence impacted employees are strongly recommended to participate in Council’s workplace vaccination program.

**Working with children check (WWCC)**:
This position meet the criteria for child-related work, therefore a valid current Working with Children Clearance is required as part of our background screening.

**How To Apply**:

- Have your Resume document ready to go.

**If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below**:

- Why are you interested in working at Tweed Shire Council, and what excites you most about this particular opportunity?
- Do you hold Certificate IV qualifications in sports coaching, fitness and/or Swimming Australia coaching development or an equivalent and related field and demonstrated experience in developing, coordinating, and evaluating programs in an Aquatic Centre environment.
- If yes, please provide details of your qualifications and/or experience.
- Do you currently hold the required certifications: a Pool Lifeguard Certificate, First Aid (HLTAID001 & HLTAID003), and a valid NSW Working with Children Check?
- Can you describe your experience in developing, delivering, and evaluating aquatic programs such