Product Manager

**ABOUT US**

**APT Travel Group - **We are a world leading travel company, passionate about helping travellers explore cultures, experience places, and connect with others, to live an enriched life. This passion, along with a profound respect for ourselves, our workmates, our customers, our community, and our environment, has seen ATG establish a position as one of the world's leading travel companies.

**THE ROLE****:

- based in Cheltenham, Melbourne**

Imagine leading a team that is pioneering a dynamic new growth product with exciting and challenging destinations that span the globe making life long dreams come true, here’s your chance You have the chance to develop your tourism career with Australia’s leading Tour Operator.

APT’s outback program is a world leader in experiential luxury travel. The Product Manager will lead a small team consisting of a Product Executive and Product Coordinator and will be responsible for developing product which provides a competitive advantage, ensures sales and gives profitability to the company as well as enhancing our guests experience with an emotional connection and satisfaction.

**Key Responsibilities**:

- Create business plans for the products and destinations
- Manage the financial aspects of the product (price, margins, costs) to deliver the required product profitability
- Show initiative and recommend product changes and new products to ensure our leading competitive position is maintained
- Monitor the activities of competitors and changes in the industry likely to impact our business
- Prepare and manage the product brochure process to meet launch timelines
- In conjunction with the Marketing and Sales departments develop program’s to increase our share in the Australian and overseas markets
- Ensure that all operational aspects of the product is delivered worldwide Competencies Required:

- Strong management experience in having accountability for a significant “business” and leading a small team to achieve exceptional results
- Relevant experience in the cruising and touring sections of the industry
- Strong negotiation skills and the confidence to maintain an agreed position when necessaryVery strong communication skills and the ability to effectively communicate at all levelsExperience in brochure production
- High analytical strengths and the ability to interpret data and make sound decisions based on the results
- Strong attention to customer service and “delighting the customer” in every experience

Ability to live the APT values. Relevant tertiary qualifications would be an advantage. You will have a passion for APT, knowledge of small ship/expedition cruising would be desirable but not essential. Your computer skills will be of a high level and you will have solid organisational skills with a high attention to detail and flexible approach. This role works closely with both external and internal customers so you will need to have excellent communication skills - both written and verbal as well as enjoy working in a small team. From time to time domestic and international travel will be required.

**ABOUT YOU**
- 5 years+ in the travel industry designing and delivering product
- Destination knowledge highly advantageous
- Proven ability and experience in contract negotiation
- Planning & organising
- plans, organises and manages resources to successfully perform role responsibilities
- Quality Focus - Ensure accuracy and quality in accomplishing tasks
- Problem Solving skills
- Highly proficient in Excel
- Cultivate Innovation - Creating new and better ways for the organisation to be successful
- Relationship Management - maintains positive and productive working relationships with internal and external stakeholders
- Collaboration - Working cooperatively with others to achieve goals

**OUR VALUES**

**Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.**
- ** Genuine service** - We genuinely care about the experience we create for our guests, trade partners and internal stakeholders
- ** Better together** - We are better when we connect and collaborate, valuing all opinions
- ** For tomorrow**:

- We pursue opportunities to grow, embracing change and learning from our mistakes. We choose the long-term view over short-term benefits
- ** Celebrate the moments**:

- We like to have fun at work and share a positive attitude. We celebrate our successes, no matter how big or small. A win for one of us is a win for all

**WHAT WE OFFER**
- Experience our premium products with familiarisation trips
- Flexible workplace culture with hybrid working model
- 4 weeks’ annual leave per year plus a bonus week if requirements are met
- Chance to give back via our workplace giving initiatives through our One Tomorrow Foundation
- Wellbeing program and learning & development opportunities
- Highly engaged team and great company culture
- Onsite parking, clo