Building Operations Manager

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this opportunity involves**:
JLL is seeking an experienced Building Operations Manager for our prestigious 333 Collins Street property in Melbourne's CBD.
As Building Operations Manager, you'll represent JLL and property owners to tenants while maintaining the highest standards of building operations, safety compliance, and tenant satisfaction.
**An overview of the role**:

- Build and maintain strong tenant relationships through regular communication
- Improve building performance focusing on presentation, equipment operation, safety management and compliance
- Ensure all Essential Safety Measures requirements are met
- Coordinate contractors and monitor their performance and compliance
- Provide technical expertise to Property Manager and Owners
- Respond to after-hours emergencies when required
- Monitor environmental sustainability performance and maintain NABERS certification records
- Conduct regular building inspections and prepare comprehensive reports
- Manage operational issues, repairs and maintenance within agreed expenditure limits
- Maintain site documentation and records on JLL platforms

**Sound like you? This is what we’re looking for**:

- Demonstrated knowledge of technical services (HVAC, BAS, Fire safety, electrical systems)
- Property industry experience in Building Services and Facilities Management
- Thorough understanding of compliance and risk management requirements
- Ability to work independently and manage contractors effectively
- Strong problem-solving skills with ability to handle complex issues
- Goal-oriented with focus on meeting performance targets
- Excellent written and verbal communication skills
- Team player with sound computer skills
- Tertiary qualifications in Facility Management or related field (desirable)

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.