
Customer Support Officer
2 days ago
Join one of Australia’s most trusted brands
- Flexible working options available after 6 months.
- Full-Time or Part
- Time roles available
**About the role**
As a Customer Service Officer, you will engage with our customers at various points in their construction journey and create a strong relationship between the consumer and various Parchem brands.
The business will support those who wish to step into this space with a strong training and on-boarding program at the start of your journey with us.
This is a full-time or part-time position and will require you to work rotating shifts within a monthly roster to accommodate the Centre's operational hours which are between 7am and 6pm.
**Responsibilities**
- Manage customer orders and entry deadlines are met
- Recommend products across our brands in line with the consumer's enquiry
- Handle complaints, provide appropriate solutions and alternatives within the set timeframes, and follow up to ensure resolution.
- Be involved in ongoing training and on-the-job learning
**Skills & Experience**
You’ll bring clear and professional communication skills with the ability to communicate with a diverse range of people. As a great team player, you will be able to self-manage and can adapt to changing priorities and situations. Other key skills and experience include:
- Demonstrated experience in customer service
- Highly organized with strong time management
- Ability to be proactive and supportive
- Excellent attention to detail
**Why DuluxGroup?**
As a member of our team, you'll unleash your potential, grow, achieve and thrive with us.
We offer a fast-paced work environment that values collaboration, rewards high-performance, and inspires innovation.
But it's not just about the work - it's also about the people.
At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.
If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.
**Benefits**
- Give back to your community by using your “Supporting the Community” action day (1 day per year)
- Enjoy access to the DuluxGroup product ranges at a discounted rate
- For parents - a Parental Leave package of 20 weeks paid leave for the primary carer
- Enjoy true recognition through our various employee award schemes
- Access to learning and development opportunities to support your growth and development across multiple business units and locations
- _**Realising your full potential starts here**
At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it
You'll work with iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.
DuluxGroup is made up of six main business areas comprising of 50 well recognised brands, this opportunity sits within our **Fosroc Construction Products**
**Fosroc Construction Products**
Fosroc is one of the top marketer and manufacturer of construction chemicals, decorative concrete solutions and related equipment for the Australian and New Zealand civil engineering, industrial, commercial, infrastructure and residential construction markets.
**_ Applicants must have sufficient working rights for this role_**.
Video
-
Customer Support Officer
1 week ago
Wetherill Park, Australia DuluxGroup Full timeJoin one of Australia’s most trusted brands - Cutting-edge learning and career development opportunities in the industry - Generous employee product discounts **About the role** As a Customer Service Officer, you will engage with our customers at various points in their construction journey and create a strong relationship between the consumer and...
-
Customer Support Specialist
1 week ago
Wetherill Park, Australia Pro-Pac Group Full timeCompany Description An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. Pro-Pac Packaging is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. **About the...
-
Customer Service Officer
15 hours ago
Wetherill Park, Australia Momentum Consulting Group Pty Ltd Full time**About us** 2 Customer Service Officer's, located in Wetherill Park. Currently recruiting for 2 Customer Service Officer's with an immediate start. **Benefits** - Monday to Friday - Work/life balance - Great team environment - Career progression available - Opportunity to move into a permanent role **About the role** As a Customer Service Officer you...
-
Customer Experience Officer
1 week ago
Wetherill Park, Australia Arborgreen Full time**Introduction**: **About the Company**: We’re a growing company with a tight-knit, family-like community culture, and we are looking for excellence to be added to our team. Our company makes a difference to the environment by making tree planting faster, easier, or cheaper for everyone. Our vision is to be Australia’s leading expert and ally in tree...
-
Female Disability Support Worker
1 week ago
Wetherill Park, Australia ml support services Full time $31,000 - $40,000 per yearABOUT ML SUPPORTWe are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations.ABOUT THE ROLEWe are seeking Disability...
-
Customer Service
15 hours ago
Wetherill Park, Australia Protech Warehousing & Manufacturing Full timeAre you passionate about delivering top-notch customer service? Do you have a knack for resolving complex issues? If so, we have the perfect opportunity for you! As our **Customer Service & Warranty Escalations Team Member**, you will liaise with customers and other departments, investigating, researching and assessing warranty cases at the escalated stage....
-
Administrator and Support Officer
14 hours ago
Wetherill Park, Australia Carbonetics Full timeCarbonetics, is a staple of the automotive community in Australia and growing internationally. We are looking for an enthusiastic Administrative & Support Officer to join our team! - based in Wetherill Park, this is a part time role. You will be responsible for providing support to various admin, support and sales avenues within the organisation. **Your...
-
Customer Service Officer
2 weeks ago
Wetherill Park, Australia Senior Leadership InfraBuild Full time**About the role**: **ARC (The Australian Reinforcing Company)**, is currently seeking a Customer Service Officer to join our tight-knit team at the **Wetherill Park**branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone looking to build on...
-
Junior Customer Service Officer
2 days ago
Wetherill Park, Australia Nick Scali Furniture Full time**Nick Scali Furniture is a leading Furniture company, and we are looking for the best.** Nick Scali is a nationally recognised house hold name founded in 1962. As a market leader we pride ourselves on being the experts in luxury furniture design. With over 60+ stores across Australia and New Zealand, we are continuing to grow with several new stores opened...
-
Customer Service Officer
2 weeks ago
Wetherill Park, Australia Ausreo Full time**Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...