Learning Coordinator

**Introduction**:
We are Australia's Defence Bank. Established in 1975, we have 33 branches across Australia, a local Contact Centre, an award-winning mobile app, and 200 employees who make us a great place to work.

As a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members and their families who make up the defence community. We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members.

We currently have an exciting opportunity for a Learning Coordinator based at our newly refurbished support office in the heart of Melbourne's CBD. You will utilise your learning experience by providing support on a range of learning activities including delivering exceptional customer service to Defence Bank employees, assisting with the management and compliance of the learning system and collaborating with the Learning Partners on a variety of projects to develop Defence Bank's overall performance and capability.

**Description**:
**This position is accountable for**:

- Delivering learning administration support.
- Resolving employee and people leader queries about learning, providing advice and assistance as needed.
- Maintaining, reviewing and updating a broad range of learning solutions (spanning compliance, product, professional development, and systems) for delivery using a range of modes including eLearning modules.
- Supporting our new starters with their onboarding and induction training plans.
- Maintaining learning data and preparing reports (collecting and interpreting data).

**Skills and Experiences**:
**You will have**:
You’re passionate about all things learning. Learning administration and course maintenance are strengths and you’re comfortable proactively rolling up your sleeves to get the job done. You are flexible and adaptable, willing and able to step into the P&C space, supporting our people through induction and onboarding as needed.

At least 1-2 years’ experience in a human resources/learning coordinator role.
Experience working with a LMS (ELMO is desired.)
Experience managing a learning register.
Learning qualifications - Cert IV in Training & Assessment (desirable).
An interest in broadening your skills in facilitating to small groups.

**Desired experience or skills in**:
Communication (both written and verbal).
Problem solving, and trouble shooting.
Picking up new concepts/systems quickly.
Maintaining a learning management system.
Planning, organising, and strong time management skills.
Good attention to detail.
Effective stakeholder engagement (with stakeholders and team members at all levels).
Process improvement.
End to end learning development exposure (i.e. needs analysis, design and development, coordinate delivery, assessment, and evaluation).
Analysing data and preparing reports.
Creating and maintaining content using web-based authoring tools.

We count on you. And you can count on us.

In joining our team, you'll get access to a great range of benefits including:

- Reward and recognition platform - a number of vouchers, discounts, ecards and more
- Thank you day - each year our employee receive one additional day of paid leave for ‘CEO Day’
- Employee assistance program
- Corporate wardrobe allowance
- Volunteer and community service leave
- Referral reward
- Education Assistance
- Generous Parental Leave Scheme

Interested? We'd like to hear from you.

If you would like to be a part of our passionate team, click Apply.