Business Support Officer
1 week ago
**Seniors Living Business Operations, Kenmore**
**Permanent, full-time opportunity**
- Make a difference to people's lives in a fun, supportive team environment Everyday has a new challenge working in our Seniors Living team, organising services to vulnerable members of the community - allowing them to remain independent and live life to the full_
- $29+/hr + super + salary packaging + retail discounts
- 5 weeks annual leave + leave loading
- Grants (for eligible employees) to assist in formal study
- Supportive leadership and friendly team
- On-site undercover parking and café
- Amazing People and Culture team who support monthly events/fundraising
- Monday to Friday - no overtime or weekend work
**About the role**
Based at our Kenmore office, you will be responsible for providing administration and complex business support to the Home Care Operations Support Team.
Tasks include but are not limited to:
- Reviewing client intakes to ensure process and funding compliance, feasible plans for service delivery and home care best practice;
- Assistance in the management of staff schedules and contractor services;
- Managing client, contractor and staff enquiries, referrals and site transfers;
- Managing petty cash, contractor transactions, client statement validation and other financial support as required.
At the end of each day you will go home knowing that you are making a difference in the community helping to maintain our client's independence. Every day is different in a role that is both challenging and rewarding.
**About you**
You have highly developed skills in administration, time management and attention to detail, in addition to strong communication and interpersonal skills. You are able to multi-task, demonstrate initiative, exercise honesty and discretion and are able to work well under pressure. You will also be emotionally intelligent with the ability to handle difficult conversations.
In addition to the above, you are someone who can reflect our organisational values in your daily practice;
You model **Unconditional Love** in all interactions with clients, team members, and colleagues;
You look to **Continual Innovation** to improve your own practice, and identify areas for improvement within your area of responsibility;
You support **Mutual Trust** by communicating respectfully and honestly, and by working within your scope of practice and consistent with policies and procedures;
You demonstrate a commitment to **Safety**, by working within scope and supporting the mental and physical safety of clients, care workers, team members, and yourself.
Your experience and qualifications for the role should also include:
- A minimum Certificate IV in Business Administration or equivalent;
- Experience in computer systems and the Microsoft Office suite in particular excel and outlook;
- Solid experience in an administration/business support role in the community services environment (or similar);
- Knowledge of the aged care/home care sector will be highly regarded but not essential.
- Please note, you will need to provide evidence that your COVID vaccination meets the requirements of Churches of Christ policy, or the applicable public health direction._
**To apply**Applications close**: Applicants will be assessed as received
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