Analyst I

2 days ago

Adelaide CBD, Australia Marsh Full time

The purpose of this role is to provide superior and professional claims service to Echelon Claim Services Customers and Stakeholders, whilst utilising the services of external providers (Repairers, Assessors, and Legal representatives). Servicing General claims (for motor, property, etc).

**What is in it for you?**
- Leading training and development program
- Professional environment where your career path really matters and is supported in our global organisation
- Great team environment with energetic and supportive colleagues
- Genuine work life balance

**In this role you will be responsible for**:

- Manage and administer new claims, including liaising with Customers, Repairers/Suppliers and Other Parties
- Undertake technical claims administration including gathering information, claims determination, preparing correspondence, calculating settlements and processing payments.
- Assist, as required, Divisional Manger with the preparation, monitoring and analysis of claims data.
- Identify and pursue all opportunities of recovery.
- Monitor outstanding claims via a diary system to ensure prompt settlement, in line with internal procedures, policies and GICOP requirements, which meet Quality Assurance and service standards.
- Build and maintain good rapport with internal and external customers and Stakeholders, including Trust Administrators, Fund Managers, JLT Branches, JLT Group Services, Repairers and Assessors.
- Provide claims support and information and operate in a team environment

**We would like you to have**:

- Experience in end to end Motor and/or Property claims
- Knowledge of the recoveries process
- Excellent Communication and Interpersonal skills
- Decision making skills
- Ability to work well within a team
- Ability to work unsupervised
- An understanding of Covers and policy wordings
- Capacity to recognise trends and anomalies of claims data

**About Marsh**:
**Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.

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