Customer Experience Administrator
7 days ago
**Position overview**:
We currently have a part-time (0.6FTE ) fixed term position available, to join our supportive and dynamic Customer Experience Team.
An important and integral role at the VBA, as a Customer Experience Administrator you will be responsible for delivering a positive customer experience by responding to all inbound phone enquiries and supporting practitioners and members of the community who contact the VBA.
**What we are looking for**:
- Experience working in a call centre environment.
- Good verbal and written communication and interpersonal skills
- An ability to build rapport with others in order to understand issues and suggest course of action appropriate to the customers needs.
- Ability to adapt approaches and work to changes in the environment and effectively manage new challenges
**VBA Commitment**
The Victorian Building Authority embraces a diverse and inclusive culture who work together for the benefit of all Victorians. Our recruitment is best practice and free from bias, we recruit based on merit and equity regardless of age, disability, religion, gender, sexual orientation or cultural background.
**How to Apply**:
We require you to upload:
- A detailed copy of your resume
- A cover letter briefly outlining your relevant experience and what attracted you to the role
**Please note**:
-
Customer Experience Administrator
2 weeks ago
Melbourne City Centre, Australia Victorian Building Authority Full time**Position overview**: We currently have multiple positions available on a fixed term and casual basis available, to join our supportive and dynamic Customer Experience Team. An important and integral role at the VBA, as a Customer Experience Administrator you will be responsible for delivering a positive customer experience by responding to all inbound...
-
Customer Experience Administrator
3 days ago
Melbourne City Centre, Australia Victorian Building Authority Full timeWe currently have an ongoing opportunity to join our supportive and dynamic Customer Experience Team. An important and integral role at the VBA, as a Customer Experience Administrator you will be responsible for delivering a positive customer experience by responding to all inbound phone enquiries and supporting practitioners and members of the community who...
-
Experience Leader
2 weeks ago
Melbourne, Australia GrowPro Experience Full time**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...
-
Customer Service Administrator
2 weeks ago
Melbourne City Centre, Australia Page Personnel Full timeOpportunity to join a vibrant and supportive culture - Immediate start! **About Our Client**: Our client is a leading energy organisation who specialise in delivering complex projects in Victoria and end-to-end energy providing for commercial and industrial customers. This role would work closely with clients ensuring the best possible customer experience....
-
Customer Experience Administrator
3 days ago
Melbourne, Australia Victorian Building Authority Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Victorian Building Authority **Salary**: $55,439 - $63,318 Occupation: Customer Service/Call Centre Reference: VG/1968_23 We are looking for our next Customer Experience super star to join the team as a first point of contact for Practitioners and members of the community who contact the...
-
Head of Customer Experience and Insights
7 days ago
Melbourne City Centre, Australia NAB Full timeHead of Customer Experience and Insights - Job number: 800401 - Primary position location: VIC- Melbourne CBD - Category: Business Banking - Category: Data & Analytics - Category: Digital & Innovation **Show More** - Work type: Permanent Full time - Closing at: May 12 2025 - 23:55 AEST **Favourite** - **Showcase your exceptional leadership experience...
-
Consultant, Customer Experience Strategy
7 days ago
Melbourne City Centre, Australia NAB Full timeConsultant, Customer Experience Strategy - Job number: 798821 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Business Analysis - Category: Data & Analytics - Work type: Permanent Full time - Closing at: Mar 14 2025 - 23:55 AEDT **Favourite** - **Bring your experience in Customer Experience Systems (CX...
-
Customer Experience Coordinator
2 weeks ago
Melbourne, Australia ScentAir Technologies LLC Full time**ScentAir: Creating Enduring Impressions Worldwide!** At ScentAir, we leave an indelible mark on billions of customers across the globe every year. As unrivaled pioneers and innovators in the Scent Marketing industry, we deliver highly effective scent solutions for diverse business environments. Our mission? To captivate your senses and revolutionize the...
-
Melbourne City Centre, Australia Page Personnel Full timeFull time, Permanent Role for Recent Graduates - $65,000 Salary Package **About Our Client**: Our client is a leading name in the financial services industry, specialising in insurance solutions. Renowned for their commitment to excellence and client-focused approach, they offer comprehensive services tailored to meet the diverse needs of their clientele....
-
Administrator
2 weeks ago
Melbourne City Centre, Australia HAYS Full timeAdministrator | Temp - 2 days per week | 9am - 5pm | $36 + Super | Caulfield - Close to Train Station **Your new company** **Your new role** Supporting the team with a range of administrative functions including but not limited to: - Drafting and preparing documents. - Building reports (Excel - basic sums and formatting). - Corresponding with customers...
