Sample & Reward Planner - Beauty Loop

7 days ago

Richmond, Australia Mecca Brands Pty Ltd Full time

This role is an incredible opportunity to take full ownership of the ordering engine that powers MECCA’s Loyalty program - Beauty Loop.

The Role You Could Play

As Sample & Reward Planner, you will sit at the centre of MECCA’s sampling and always on reward campaign operations, leading the coordination of thousands of samples to support Australia’s number one loyalty program. With full accountability for the end-to-end ordering process across multiple campaign types, you will partner cross-functionally with Brands, Buying, Finance, Transport and Planning to ensure every reward campaign lands on time, in full and to plan.

You will be responsible for:

- Lead the ordering and coordination of all samples and gratis items across Beauty Loop and Online check out sampling.
- Partner with internal teams [Buying, Brands, Finance, Planning and Transport] to secure stock commitments, raise purchase orders, manage deliveries and ensure on-time campaign execution
- Own the SKU set up and product master data of our samples SKUs in our MRP systems (Navision).
- Maintain and manage key operational tools including the Sample Category Tracker, replenishment models and Excel-based planning tools.
- Monitor stock gaps and shipment risks, proactively escalating and resolving issues to protect campaign delivery.
- Own the always on campaigns end-to-end
- Coordinate online sampling stock usage and pacing, ensuring program stability across AU and NZ warehouses.
- Ensure data integrity across systems [Navision, WMS, POS], while supporting campaign readiness through robust planning and reporting.

What You Will Bring

This is a role for someone who thrives on managing high volumes of data, juggling multiple moving timelines and ensuring operational precision at every step. For someone with strong system navigation skills, a love of process, and a passion for bringing campaigns to life behind-the-scenes, this is the perfect step into the fast-paced world of Loyalty Operations.

You will also be able to demonstrate the following:

- Proven experience in supply chain, operations or merchandise planning, preferably in a retail or FMCG environment.
- Strong system and data management skills with high attention to detail [experience with Navision or MRP systems a plus].
- Confidence managing complex processes, timelines and volumes with a proactive, solutions-focused mindset.
- High-level Excel proficiency and a passion for process, planning and cross-functional collaboration.
- A love of operational detail and the ability to thrive in a fast-paced, campaign-driven environment.

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way

Some of our other team member benefits include:

- Professional development programs and first-class digitised learning offering
- Health and well-being initiatives
- Reward and recognition programs
- Access to bonus and incentive programs
- Access to quarterly product allowance
- Up to 40% discount

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way. To learn more about life at MECCA Brands, follow us on LinkedIn at

MECCA Brands

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