PMO Project Support Officer

**Employment Type**: Temporary Full Time (30 September 2024 to 12 September 2025)
**Position Classification**: Health Manager Level 2
**Remuneration**: $106,142.00 - $125,241.00, plus Superannuation
**Location**: 1 Reserve Road, St Leonards, in a hybrid working environment
**Hours Per Week**: 38
**Requisition ID**: REQ519469
**Closing Date**: 22 September 2024 (11:59PM)

**Where you’ll be working**
You will be working with a diverse and dynamic team within the NSW Health NewGen Patient Allocation Matrix Project in the System Management Branch, System Sustainability and Performance Division based at 1 Reserve Road, St Leonards, NSW 2065. The System Management Branch is responsible for the NSW Health Performance Framework and monitoring performance against Service Agreements with Local Health Districts/ Speciality Health Networks (LHDs/SHNs) and Service Contracts with pillar organisations. SMB has direct accountability for the implementation of performance goals and strategies and improving the delivery of high quality health services through coordinating and promoting state-wide initiatives.

The System Management Branch is leading the design, test and build of the NSW Health NewGen Patient Allocation Matrix across the state in both metropolitan and rural areas over a 24-month period.

The NSW Health NewGen Patient Allocation Matrix provides a unique opportunity for NSW to better manage the distribution of patients across emergency departments, based on their capacity at any given point of time. This will reduce pressure on the health system and minimise the number of ambulances waiting to offload their patients. Paramedics will also be provided with real-time information to support their decision-making when selecting an appropriate destination for their patient’s care.

**About the Role**
The Project Support Officer will be responsible for supporting the NewGen Matrix Project Management Office with all Program administrative related activities including and not limited to:

- Preparing, authoring, editing, managing and reviewing the provision of high-level communications and correspondence for approval including ministerial correspondence, Briefs, Policies, reports, submissions and notes to ensure the comprehensiveness, accuracy and timeliness of written information.
- Working with the Senior PMO Manager, Clinical, Operational and Technical Stream Managers to manage all Program and Executive level reporting.
- Assisting with the monitoring and reporting of Program benefits and outcomes achieved on a monthly basis.

**How to apply**
- Responses by addressing the selection criteria below.
- An up-to-date resume of no more than five (5) pages which clearly details your skills and experience as relevant to this role.
- 2x referees will need to be supplied prior to an offer being made.

**Selection Criteria**
- Demonstrated experience in project management, high level data analysis skills and experience with development of reports.
- Well-developed analytical skills including the ability to analyse and interpret complex information from numerous sources, prepare and present analysis and reports, deal with challenges creatively and achieve business focused solutions.
- Excellent communication (written and oral), and interpersonal skills with the ability to produce high quality written documentation and presentations in a timely manner.
- Proficiency in Microsoft Office products with ability and willingness to learn other software systems as required.
- Proven capacity to develop creative and innovative solutions in order to improve productivity and effectiveness for stakeholders.
- Excellent organisational skills with demonstrated experience working in a high volume and demanding professional environment with proven capacity to prioritise competing demands, achieve business goals within tight deadlines, perform and always work with a customer focused approach.
- Tertiary qualifications in a relevant discipline, such as communications, health management, nursing, allied health, and/or equivalent experience.

**Need more information?**

1) Click here for the Position Description

**Our commitment to Diversity and Inclusion**
At the NSW Health we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia.

**Additional information**
- This is a temporary role from 30 September 2024 to 12 September 2025.
- Please note the selection process will include a range of comparative assessment techniques to assist in dete