Project Support Officer

The Corporate Services & Business Improvement Branch (CSBI) is part of the FSAM Division of the NSW Ministry of Health (MOH). CSBI co-ordinates the strategic direction and provide high-level advice and service delivery to the Financial Controller, Division and Branch executives and project managers in relation to planning, evaluation, use and maintenance of financial resources for Division and Branches. The branch also oversees the corporate services functions for the MOH and other entities ensuring that all processes and systems provide operational efficiencies.

**About us**
- Our core values of collaboration, openness, respect, and empowerment are more than just words - they're the guiding principles that shape every aspect of our work.
- Join a passionate team dedicated to innovation and creativity.
- Embrace a healthy work-life balance with our flexible/hybrid working hours.

To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.

**About this role**

The Project Support Officer provides efficient and effective project management and business support activities to the NSW Ministry of Health. This role is responsible for supporting CSBI project initiatives and providing support to improve operational efficiency, business process improvement and support the development of new business models of service delivery.

Crown Clerk 5/6, starting salary from $93,295 - $102,941 plus Super and annual leave loading, with a 35-hour work week. **This is a full time ongoing (permanent) position.**

For more information, please read the full Role Description.

**What you'll be doing**
- Support and take part in a range of projects and business activities which support the operational priorities of CSBI, including contract and performance management, procurement and compliance, finance systems, budgetary management and administrative process management.
- Coordinate, support and advise key internal and external stakeholders to ensure that operational and financial systems and processes are compliant, effective, efficient, and useful, and are followed consistently.
- Assist the Corporate Business Operations Manager to lead and implement the CSBI strategic plan that supports improvements in business processes with a focus on generating efficiencies across all corporate functions of MOH (inclusive of all internal and external processes and procedures).
- Provide a range of administrative and support services to meet the business needs of the team/unit.
- Coordinate and manage records and databases, complying with administrative systems, processes and policies, to ensure that all information is accurate, stored correctly and accessible.
- Develop, implement and monitor office systems, procedures and methods, adapting processes and techniques as required, to facilitate efficient team/unit operations in line with agency standards, policies and procedures.
- Gather and collate information for, and prepare documentation and reports on business unit performance, as well as make recommendations to improve efficiency, cost management and service delivery.

**About you**
We are seeking motivated and committed individuals who can support the work of NSW Health with:

- The ability to build and maintain relationships with key stakeholders.
- A growth mindset, and commitment to continuous learning and personal development.
- The ability to work in a small dynamic team environment.
- Demonstrated capability with the Microsoft Office365 tools.
- Experience in reconciliations and the ability to analyse and interpret information from different sources to pro-actively identify issues and formulate strategies to address them.

**How to apply**
At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.

Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND demonstrate your ability by attaching a response to the two target questions below:
**Target Question 1**:
Think about a time you had a new or difficult work task. Describe what the task was, the steps you took to ensure the task was completed within prescribed guidelines and delegation, and the result.

**Target Question 2**:
Provide an example of a time you have provided high quality customer service to internal or external customers in a high-volume transactional finance environment.

Use the link below to access our Capability Application tool, designed to help you excel in the recruitment process. Practice your responses with the example questions provided to effectively highlight your achievements and the strategies you used to accomplish them.

**Closing Date: Sunday 20 October 2024**

**Our commitment to diversity and inclusion**
At the Ministry of Health, we are committed to creating a diverse, inclusive, and flexible environment which reflects the communit