Head of People and Culture

**Join Nutrition Warehouse as Head of People and Culture**

Are you a people-first leader with a passion for driving organisational culture, championing talent, and fostering growth? Do you want to make a lasting impact at Australia’s largest supplement retailer? If so, we’ve got an incredible opportunity for you to join our Senior leadership team as **Head of People and Culture**

**LIFE AT NUTRITION WAREHOUSE**

We are Nutrition Warehouse — Australia’s leading and largest health and sports supplement retailer, inspiring you to be **BUILT FOR LIFE** With over **110 stores nationwide**, we’re not slowing down anytime soon.

At Nutrition Warehouse, our core values define us**:Deliver WOW, Enjoy the Journey, Stronger Everyday, Together We Grow, and Give a Sht**. We go beyond expectations, foster continuous growth, build a supportive community, and care deeply about the well-being of our customers and team. If these values resonate with you, join us as we strive to inspire **2 million people to be built for life by 2033**

**ABOUT THE ROLE**

As the **Head of People and Culture**, you will lead our People strategy and oversee the full employee lifecycle. Your role will be pivotal in building a high-performing, values-driven culture where people can thrive. Reporting to the Chief Operations Officer and working closely with the senior leadership team, you’ll ensure that Nutrition Warehouse remains a great place to work by driving employee engagement, enhancing capability, and supporting the company's growth strategy.

You’ll oversee a talented team of five including Learning and Capability, Recruitment and Business Partnering.

**KEY RESPONSIBILITIES**
- Develop and deliver a **P&C strategy**that aligns with the company’s growth objectives.
- Work closely with the Recruitment Lead to deliver the **recruitment strategy**to ensure we attract and hire values-aligned people with the right skillset.
- Administer **annual performance cycle**that drives consistent performance and supports team development.
- Partner with Learning and Capability Lead to deliver the **learning strategy**that supports the growth and development of our people.
- Deliver effective **workforce planning**and **succession planning**to ensure the business has the right talent in the right roles at the right time.
- Oversee and manage employee **performance, disciplinary, and grievance processes**to achieve fair, best-for-business outcomes.
- Ensure all processes, policies, and procedures comply with **employment law and industry best practices**.
- Deliver a **competitive remuneration and benefits strategy**through benchmarking and industry best practices, while managing employment costs.
- Monitor and evaluate employee **engagement, retention, and key metrics**, and develop solutions that maintain a positive and engaged workforce.
- Act as a **driver for change**, ensuring effective change management and communication strategies are in place to support seamless business transitions.
- **Lead, coach, and develop the P&C team**and act as an escalation point for complex people matters.Build strong, trust-based relationships with business leaders and provide expert guidance on people-related matters.

**ABOUT YOU**

You’re a strategic thinker and people-first leader who’s ready to make an impact. You’re passionate about growing people, fostering an inclusive culture, and delivering business outcomes. With strong leadership skills, high emotional intelligence, and the ability to balance commercial needs with empathy, you’ll be a key force in driving the next stage of Nutrition Warehouse’s growth.

**Skills, Experience & Qualifications**
- Minimum 5+ years of HR generalist experience, with at least 2 years in a leadership role.
- Experience working in a multi-site, fast-paced environment (retail or similar is a plus).
- Strong knowledge of Australian and NZ employment law and ER/IR compliance.
- Ability to build strong relationships with leaders at all levels.
- Excellent communication skills and the ability to coach and influence leadership teams.
- Strong time management and prioritisation skills.
- Ability to work with high levels of discretion and confidentiality.Bachelor’s degree in Human Resources or a related field (preferred but not essential).

**THE BENEFITS**

By becoming part of the Nutrition Warehouse team, you’ll gain access to an exciting range of benefits including:

- Competitive salary and benefits package
- Flexible start and finish times + 1 WFH day
- Training and development opportunities to make gains in your career
- Huge discounts on ALL products | EHP Labs, Anabolix, ATP Science, X50, JS Health and more
- Access to the latest industry innovations - be at the forefront of sports nutrition science
- Discounts on private health insurance, gym memberships and your favourite fitness apparel
- Paid primary and secondary parental leaveDitch the suit and tie - wear your activewear to work

**READY TO JOIN US?**

If you’re r