Customer Service Expert

2 weeks ago

Brisbane, Australia Roof Racks Galore Full time

**Customer Service Expert**

**Why Work for Roof Racks Galore?**

Great Working Environment

Full On-site Training and Career Development Opportunities

Employee Discounts

Brand Merch

**Who are we looking for?**
- A proven track record in excellent customer service.
- Well developed written, verbal and interpersonal skills
- Manage priorities and ability to multitask
- Good knowledge of motor vehicle brands and models is important.
- Enjoys meeting new people and delivering the right solution for the customer.
- Intermediate Computer Skills
- Eagerness to Continuously Learn
- Strong Work Ethic & Organisation Skills

**Roles and Responsibilities**:

- Providing friendly and accurate customer service about products and services
- Agility in maintaining and pursuing product knowledge
- Maintain our standard for store/personal presentation. (Webstore)
- Informing customers about current promotions and special offers
- Dealing with customer queries/complaints and offering solutions
- Maintain a clean and safe workspace, to abide by workplace health and safety policies and procedures.
- Maintain personal hygiene.

If you think you are a great fit for our team and like working in a fun and friendly environment, then we would like to hear from you. Send your resume and cover letter in now.

Only shortlisted applicants will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- South Australia: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Leadership: 1 year (preferred)
- Retail management: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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