Training and Adoption Manager Tmp
6 days ago
**Key Responsibilities include**:
- Oversee the planning, design, development, and delivery of all training and education associated with the rollout of ExpenseMe PRO state-wide.
- Assist in validating the Training Needs Analysis for training (who, where, how many, in what and how), as well as the resources required to support the pilot and subsequent rollout tranches.
- Facilitate the establishment of an appropriate training database environment, in partnership with the technical teams and the vendor.
- Drive the engagement of internal and external stakeholders (incl. vendors) in regard to the planning, development and delivery of the training and education.
- Administer the centralised suite of training materials and tools used across the department and all of the Hospital and Health Services, ensuring the ongoing enhancement and maintenance of the materials. Ensure all materials are available through online platforms as appropriate, which will include iLearn Learning Management Solution (LMS).
- Monitor the training completion rates at each site as part of the go-live readiness activities and provide input to the go/no go decisions based on end user levels of competency and confidence to use ExpenseMe PRO.
- Identify and implement improvement opportunities to advance the quality of content and delivery approach of the ExpenseMe PRO training state-wide (particularly post the pilot).
- Facilitate the successful handover of business and/or technical knowledge to the identified BAU Operational teams who will be responsible for the ongoing maintenance and custodianship of the training materials & resources.
**Role Fit**:
The essential requirements for this role are
- Previous success in the planning, design, development, and delivery of multimodal training collateral (incl. online training environments), as part of deploying digital solutions.
- High level of experience in training delivery within a large and complex, geographically diverse organisation.
- High level of interpersonal, consultation, oral and written communication skills to effectively enable the engagement of a diverse range of stakeholders.
- Experience in working within multi-disciplinary project teams, collaborating to deliver successful go lives.
**Qualifications registrations and other requirement's**:
Whilst not mandatory, a relevant qualification would be well regarded.
**How to Apply**:
Please provide the following information to the panel to assess your suitability
- A short-written response (maximum 1-2 pages, dot points acceptable) on how your experience, abilities, knowledge, and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements of the role.
- Your current CV or resume, including two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years. It is preferable to include your current, immediate, or past supervisor.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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