
Claims Advisor
2 days ago
Suncorp Group currently have a vacancy available for a customer service focused professional to manage a portfolio of claims in the Workers Compensation Claims team. These are important roles within the business where you can positively impact quality of life for people who have suffered personal injuries at work.
This is a 12-month contract role based in Sydney, with a hybrid work environment.
**What you’ll do**
- Manage a portfolio of Personal Injury Claims for Small, Medium and Large employers in NSW
- Accurately review and assess claims on behalf of iCare ensuring injured workers received their correct entitlements
- Clear and concise communication with all stakeholders
- Manage workflow to ensure that all activities are completed within applicable timeframes
- Proactively collaborate with internal support and external stakeholders to ensure proactive Case Management
- Provide an excellent level of customer service to the legislative authority, employers and injured workers through compliance with legislation, timely response times and efficiency in processing
**What you’ll bring**
- Strong team player with a proven track record of providing excellent customer service
- Exceptional listening and communication skills in a high-volume work environment
- Strong analytical or Quality Assurance focus
- Ability to demonstrate compassion and empathy for the customer
- Proven ability to build rapport with customers and key partners
- Ability to interpret complex information and respond by developing appropriate actions
- High standard of written and verbal communication skills
- Experience managing Workers Compensation or Personal Injury claims would be highly regarded
- Allied Health experience would be highly regarded
**What we can offer you**
Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:
- **Employee discounts and rewards -**exclusive offers on more than 400 of Australia’s large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
- **Study support** - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
- **Parental Leave** - All permanent employees who are primary carers are offered 20 weeks parental leave.
- **Wellness** - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.
It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here
**Why you’ll love working with us**
For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.
If you're looking for a role where you can make a meaningful impact while working in a dynamic and supportive environment, join Suncorp Group today Your expertise and dedication will help us continue our mission of making a difference in people's lives and communities.
- At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers._
**Advertised**: 27 Jun 2025 AUS Eastern Standard Time
**Applications close**: 08 Jul 2025 AUS Eastern Standard Time
-
Claims Advisor
5 days ago
Sydney Inner Suburbs NSW, Australia Suncorp Group Full time $80,000 - $120,000 per yearClaims Advisor – Industrial DeafnessSydney / NewcastleAre you passionate about providing exceptional service and support to injured workers and stakeholders? We're looking for a motivated Claims Advisor to join our Industrial Deafness team in Workers Compensation.This is a permanent full-time opportunity and is open to candidates based in Sydney &...
-
Claims Advisor
2 days ago
Sydney Inner Suburbs, Australia Suncorp Group Full timeWe’re looking for a Claims Advisor to join our Sydney or Newcastle team on a** 12-month contract** basis. The purpose of this role is to provide a superior level of customer service and proactive management of a portfolio of CTP Claims in accordance with legislative, regulatory & procedural guidelines, in order to achieve cost effective and timely claim...
-
Claims Advisor
2 weeks ago
Sydney Inner Suburbs, Australia Suncorp Group Full timeAt Suncorp Group, we believe in the power of our team to provide support and understanding to people during some of their most challenging times. We currently have an opportunity for a Claims advisor to join the claims team to manage the Fatalities and Workers Care portfolio of workers compensation claims. This is permanent role offering a hybrid work...
-
Claims Advisor
2 weeks ago
Sydney Inner Suburbs, Australia Suncorp Group Full time**Claims Advisor - Industrial Deafness & Dust Diseases** Sydney / Newcastle **Are you passionate about providing exceptional service and support to injured workers and stakeholders? We’re looking for a motivated Claims Advisor to join our Industrial Deafness & Dust Disease team in Workers Compensation.** **About the Role**: As a Claims Advisor, you will...
-
Injury Management Advisor
5 days ago
Sydney Inner Suburbs, Australia Suncorp Group Full time**Permanent role**: - **Provide side by side technical coaching and mentoring to team members in injury management and strategy**: - **Sydney CBD location** The NSW CTP Injury management advisors provide technical support to our Claims Advisors to advocate for optimal recovery for people injured in motor vehicle accidents. This role offers the...
-
Injury Management Advisor
1 week ago
Sydney Inner Suburbs, Australia Suncorp Group Full time**Permanent role**: - **Provide side by side technical coaching and mentoring to team members in injury management and strategy**: - **Sydney or Newcastle CBD location** The NSW CTP Injury management team provides technical support to our Claims Advisors to advocate for optimal recovery for people injured in motor vehicle accidents. This role offers the...
-
Claims Advisor
4 days ago
North Sydney, Australia Zurich Insurance Full timeA new adventure awaits- At Zurich we’re on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet.Our Claims Advisor sits within our Casualty Claims department and will manage a...
-
Claims Advisor
2 weeks ago
Sydney, Australia EML Group Full timeClaims Advisor EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...
-
Injury Management Advisor
3 days ago
Sydney Inner Suburbs NSW, Australia Suncorp Group Full time $90,000 - $120,000 per yearPermanent roleProvide side by side technical coaching and mentoring to team members in injury management and strategySydney or Newcastle CBD locationThe NSW CTP Injury management team provides technical support to our Claims Advisors to advocate for optimal recovery for people injured in motor vehicle accidents.This role offers the opportunity for an allied...
-
Claims Advisor
4 weeks ago
Sydney, Australia RSL LifeCare Limited Full timeAt our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. This is an...