Marketing Automation and Operations Manager

1 week ago

Hawthorn East, Australia Coles Supermarkets Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Marketing powers one of Australia’s biggest brands. Our team connects us with millions of Aussies each week. Whether it’s through engaging content, omnichannel storytelling or thunderclap advertising that reaches 98% of Aussies, we connect in many ways.

**About the role**:
A brand-new opportunity for a Marketing Automation and Operations Manager has arisen within our passionate and energetic Brand Digital & Design team.

What you’ll be doing:
Reporting to our Senior Manager Customer (Direct) Marketing and Automation, you’ll lead the acceleration of marketing automation capability in-house and enhance the utilisation of Oracle and Adobe Martech platforms and their data connections.

You’ll also:

- Be the internal SME on marketing automation, data integrations, martech system connections and enhancements
- Collaboratively work with IT to deliver improvements to the marketing automation platform
- Streamline production processes and ensure the automation platform is operating efficiently
- Consult on solutions to enable capability/connections between automation platform and data repositories
- Be responsible for tactical and strategic problem-solving and delivering innovative best practice solutions.

**What you bring**:
Tertiary qualified in Computer Science, Engineering, or similar, you have 6+ years' experience configuring marketing automation technology in a client or consulting environment.

You’ll also need
- Experience working with platforms such as Braze, Salesforce Marketing Cloud, Adobe Campaign, Responsys, Tealium or similar
- Demonstrated experience leading the technical delivery of complex CRM integration and implementation projects
- Demonstrated extensive experience with SQL databases APIs and Webservices
- Development experience with AMPscript, HTML, CSS, JavaScript, JQuery
- Strong leadership & people management experience
- Outstanding verbal and written communication skills, including running workshops and training sessions.

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 83550

Employment Type: Full time

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