Officer - Workforce Training & Coordination

Join Australian Red Cross and coordinate training programs for our emergency services workforce increasing readiness
- 12-month max term role
- Full time (38 hours per week)
- Flexible location + hybrid working

About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Officer - Workforce Training & Coordination supports the delivery and coordination of training programs for the Australian Red Cross Emergency Services workforce. This role contributes to ensuring that Emergency Services personnel are effectively trained and prepared to contribute to emergency preparedness, response, and recovery activities.
This position focuses on the operational coordination of training events, assisting in program delivery, and contributing to workforce capability through training and facilitation.
About you
You will bring sound technical knowledge and expertise in training, delivery and supporting training operations
In addition, you’ll demonstrate experience delivering training or workshops in a structured program environment, coordinating events, sessions, or activities involving multiple participants and supporting volunteers or staff in emergency services, humanitarian, or community sectors.
Experience contributing to program improvement or reporting is highly desirable.
Key behavioural and technical capabilities
- Ability to work under general direction from senior employees within clear objectives and budget constraints and work with and support teams and people from diverse backgrounds and create a collaborative working environment
- Ability to manage time, set priorities, plan and organise their own work and that of lower classified staff and/or volunteers
- Sound analytical skills and demonstrated ability to assess, evaluate and solve problems generally found in policies and practices
- Ability to coordinate multiple training activities and manage logistics effectively.
- Demonstrated ability to deliver training and facilitate learning in small to medium groups.
- Ability to work under direction, follow established plans, and support team priorities.
- Strong interpersonal skills, able to work collaboratively across teams and with volunteers.
- Good organisational skills and attention to detail for scheduling, reporting, and record-keeping.
- Flexibility and adaptability to respond to changing priorities and operational needs.
- Ability to work under general direction from senior employees within clear objectives and budget constraints and work with and support teams and people from diverse backgrounds and create a collaborative working environment

Benefits that act for you, while you act for humanity
**Financial wellbeing**: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
**Health & Wellbeing**: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.
**Work/Life Flexibility**: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options
**Career development**: Access to ongoing learning, training, and development courses
Mandatory Requirements
- National Criminal History Check (coordinated through Australian Red Cross)

Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $88,090.08 + superannuation + salary packaging options.
Applications must be submitted online prior to at 11.55pm AEST on Sunday, 30 November 2025.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.