Operations Executive, Consumer Media View

Company Description

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Company Name: Nielsen

**Job Description**:

- We provide our clients with the deepest understanding of audiences—and we can't do that without our Panel Recruitment and Field Operations teams. They work in-person to build important connections with current panelists, who provide the vital data that powers businesses, and recruit new panelists.

**ABOUT THE ROLE**

The Consumer and Media View (CMV) Operations team are responsible for the ongoing delivery of survey data to clients.
- The CMV survey provides a 360-degree view of the consumer and provides valuable insights to our clients on what people are buying, watching and doing. The Operations Executive plays a crucial role in impacting what we provide to clients. They will work closely with key stakeholders in the CMV survey process to ensure the data we provide is quality, accurate and timely.
- ROLE RESPONSIBILITIES
- Preparing and processing data in a timely and quality-driven manner
- Contributing towards the delivery of data to clients, following appropriate procedures and approvals in the given time
- Conducting data audits and participating in Quality Control for all aspects of the CMV process
- Troubleshooting technical data queries and assisting internal stakeholdersContribution to process improvement and implementation
- Working closely with CMV Analysts and Product Lead to ensure consistency in the data, investigating any discrepancies, identifying historical issues, being the point of contact with other Nielsen teams to integrate datasets, and supporting custom client requests.
- Making improvement suggestions to internal processes or the survey.
- Collaborate with internal stakeholders such as the Programming Team to ensure managing the back end of the survey. Communicating and updating the programmers on required changes and updates.
- QUALIFICATIONS & SKILLS
- Preferred Bachelor's degree related to Computer/IT/Programming courses or relatable experiences.
- Minimum 6 months to 1 year of related working experience in the market research industry or relevant experience or at least have some exposure to Survey Programming
- Fresh graduates are welcome to apply
- Knowledge of any programming codes, preferable SQL.
- Proficiency in Microsoft Excel
- Excellent attention to detail
- Strong verbal and written communication skills
- Good organisational skills & the ability to juggle competing priorities
- Ability to work autonomously and as part of a team, within a global company.
- Experience working with large data sets is preferred but not essential
- Any experience with Data processing is an advantage
- This is a desk-based role. Our offices are located in Macquarie Park.
- WORKING AT NIELSEN

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. Your manager and others within the Nielsen community are here to help support and invest in your continuous growth.

Nielsen promotes work life balance offering Flexible (Smart) working, The Day off on your Birthday, A ‘No leave No life’ policy which rewards you bonus annual leave days per year, Volunteering leave, and paid parental leave for both parents.

Learning & Development - Nielsen invests in the growth and development of our team offering an Education assist program, a global mentoring program, and access to internal training and development resources.

Wellness -We partner with Spring health (An employee assistance program) offering our team counseling and support for our staff and their family.

Commitment to diversity and inclusion - Diversity, equity and inclusion are at the heart of everything we do — from our people to our products. We value diversity of thought, experiences, skills and backgrounds. We're focused on creating a culture of inclusion—where we value, encourage and promote the various thoughts, opinions and insights of our diverse workforce.

ABOUT NIELSEN

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximi